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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi Millissa, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">I agree with everything that’s already been said. 
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Our libraries use a combination of age hold protection and specific circulation modifiers to restrict items as needed from being part of reciprocal borrowing.  I think it helps libraries to know
 that they can keep parts of their collection from being included (especially around library of things collections).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">We’ve found having documented policies helps both the libraries and us. (We have three different reciprocal borrowing zones which each operate a little differently so the policies help us keep track
 of how each should work.) One of our zones does patron driven ILL and the other two do staff driven.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><a href="http://docs.libraries.coop/policy/_bc_inter_library_connect_policies.html">http://docs.libraries.coop/policy/_bc_inter_library_connect_policies.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><a href="http://docs.libraries.coop/policy/_spruce_inter_library_connect.html">http://docs.libraries.coop/policy/_spruce_inter_library_connect.html</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal">One thing to highlight is the potential reduction in staff time.  For us, overall interlibrary loans done through Evergreen take less time than when staff do part in Evergreen and part in a 3<sup>rd</sup> party ILL system. Also, Evergreen
 tells staff exactly what to do (pull this item from the shelf, send the item here, etc.).<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I have a webinar on ILL through Evergreen which I pull out and do for our libraries every couple of years.  I’m happy to share my script if you’re interested.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jennifer<o:p></o:p></p>
<p class="MsoNormal">--<o:p></o:p></p>
<p class="MsoNormal">Jennifer Pringle (she/her)<o:p></o:p></p>
<p class="MsoNormal">Co-op Support - Training Lead<o:p></o:p></p>
<p class="MsoNormal">BC Libraries Cooperative<o:p></o:p></p>
<p class="MsoNormal">Toll-free: 1-888-848-9250<o:p></o:p></p>
<p class="MsoNormal">Email:jennifer.pringle@bc.libraries.coop<o:p></o:p></p>
<p class="MsoNormal">Website: <a href="http://bc.libraries.coop"><span style="color:#0563C1">http://bc.libraries.coop</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Gratefully acknowledging that I live and work in the unceded Traditional Territory of the St'at'yemc Nations.<o:p></o:p></p>
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<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Evergreen-general <evergreen-general-bounces@list.evergreen-ils.org>
<b>On Behalf Of </b>Diane Disbro via Evergreen-general<br>
<b>Sent:</b> Tuesday, September 19, 2023 1:56 PM<br>
<b>To:</b> Evergreen Discussion Group <evergreen-general@list.evergreen-ils.org><br>
<b>Cc:</b> Diane Disbro <ddisbro@scenicregional.org><br>
<b>Subject:</b> Re: [Evergreen-general] Staff training<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Libraries can also enable settings that bring items home when their patrons place holds, overriding the holds queue.
<o:p></o:p></p>
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<p class="MsoNormal">Some people are more nervous about change than others. That's o.k. But the benefits of resource sharing are fantastic. My consortium shares over four million items!<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Arial Black",sans-serif">Diane Disbro</span><o:p></o:p></p>
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<p class="MsoNormal">Pronouns: she/her<o:p></o:p></p>
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<p class="MsoNormal">Circulation Coordinator<o:p></o:p></p>
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<p class="MsoNormal">Scenic Regional Library<o:p></o:p></p>
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<p class="MsoNormal">251 Union Plaza Drive<o:p></o:p></p>
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<p class="MsoNormal">Union, MO 63084<o:p></o:p></p>
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<p class="MsoNormal">(636) 583-0652 ext  110<o:p></o:p></p>
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<p class="MsoNormal"><a href="mailto:ddisbro@scenicregional.org" target="_blank"><span style="font-family:Raleway">ddisbro@scenicregional.org</span></a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Sep 19, 2023 at 3:27 PM Elizabeth Davis via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org">evergreen-general@list.evergreen-ils.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">In addition to the age hold protection, we have a few libraries that use the high demand circulation modifiers to keep new things local.  Using the modifier allows
 them a little more control when a movie, show, or reboot comes out based on a title and interest spikes again. 
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Otherwise, a lot of our smaller libraries report how happy their patrons are when they are able to easily request items from other libraries without having to
 go through the formal ILL process. <o:p></o:p></span></p>
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 Davis</span></b><b><span lang="EN-US"> </span></b><span lang="EN-US">(she/her), <b>
<i><span style="color:#16697A">Support & Project Management Specialist</span></i></b></span><span lang="EN-US" style="font-size:12.0pt;color:#16697A"> </span><span lang="EN-US"><o:p></o:p></span></p>
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<b><span lang="EN-US" style="font-size:12.0pt;color:#3366CC">Pennsylvania Integrated Library System
</span></b><b><span lang="EN-US" style="color:#4472C4">(PaILS) | SPARK</span></b><span lang="EN-US" style="font-size:12.0pt;color:#3366CC"> </span><span lang="EN-US"><o:p></o:p></span></p>
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<span lang="EN-US" style="color:#3366CC">(717) 256-1627</span><span lang="EN-US"> |
</span><a href="mailto:katherine.dannehl@sparkpa.org" target="_blank"><span lang="EN-US" style="color:#0563C1">elizabeth.davis@sparkpa.org</span></a><span lang="EN-US"> <br>
</span><a href="https://support.sparkpa.org/" target="_blank"><span lang="EN-US" style="color:#0563C1">support.sparkpa.org</span></a><span lang="EN-US" style="color:#3366CC"> |
</span><a href="mailto:support@sparkpa.org" target="_blank"><span lang="EN-US" style="color:#0563C1">support@sparkpa.org</span></a><span lang="EN-US" style="color:#3366CC"> </span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Evergreen-general <</span><a href="mailto:evergreen-general-bounces@list.evergreen-ils.org" target="_blank"><span lang="EN-US">evergreen-general-bounces@list.evergreen-ils.org</span></a><span lang="EN-US">>
<b>On Behalf Of </b>Frasur, Ruth via Evergreen-general<br>
<b>Sent:</b> Tuesday, September 19, 2023 3:54 PM<br>
<b>To:</b> Evergreen Discussion Group <</span><a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank"><span lang="EN-US">evergreen-general@list.evergreen-ils.org</span></a><span lang="EN-US">><br>
<b>Cc:</b> Frasur, Ruth <</span><a href="mailto:RFrasur@library.IN.gov" target="_blank"><span lang="EN-US">RFrasur@library.IN.gov</span></a><span lang="EN-US">><br>
<b>Subject:</b> Re: [Evergreen-general] Staff training<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">We have found exactly the same thing that Terran describes.  Oftentimes, we’ve had larger, more well-funded libraries indicate that they’re afraid the smaller
 libraries will “clear their shelves” of new materials.  In reality, we’ve found that the smaller libraries contribute a ton because they have retained items that are often weeded at the larger libraries, filling out series and providing access to items that
 are out of publication.  Age protection is the thing that seems to alleviate the fear.  We have found that three month age protection generally works best except for those few outliers (think Harry Potter, Twilight, Spare…).<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="font-size:12.0pt;color:#385623">Ruth Frasur Davis (she/they)</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#385623">Coordinator</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span lang="EN-US" style="color:#385623">Evergreen Indiana Library Consortium</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span lang="EN-US" style="color:#385623">Evergreen Community Development Initiative</span></i><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Indiana State Library<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">140 N. Senate Ave.
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">(317) 232-3691<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Evergreen-general <</span><a href="mailto:evergreen-general-bounces@list.evergreen-ils.org" target="_blank"><span lang="EN-US">evergreen-general-bounces@list.evergreen-ils.org</span></a><span lang="EN-US">>
<b>On Behalf Of </b>Terran McCanna via Evergreen-general<br>
<b>Sent:</b> Tuesday, September 19, 2023 3:13 PM<br>
<b>To:</b> Evergreen Discussion Group <</span><a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank"><span lang="EN-US">evergreen-general@list.evergreen-ils.org</span></a><span lang="EN-US">><br>
<b>Cc:</b> Terran McCanna <</span><a href="mailto:tmccanna@georgialibraries.org" target="_blank"><span lang="EN-US">tmccanna@georgialibraries.org</span></a><span lang="EN-US">><br>
<b>Subject:</b> Re: [Evergreen-general] Staff training<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
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 unknown senders or unexpected email. ****</span><span lang="EN-US"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">My suggestion is to put the emphasis on how much it will improve the patron experience by being able to offer them so many more titles than they currently have
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">We have done resource sharing in Georgia since the beginning of PINES and one of the things that we have found is that oftentimes the less well-funded libraries
 that can't afford all of the new books end up being really valuable for holds because they may have some of the older titles that other branches have weeded. 
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">Also, if you are using age protection, then staff can be sure that their local patrons are still getting the brand new items first.
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<b><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#1E439B">Terran McCanna, PINES Program Manager</span></b><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<b><span style="font-size:9.0pt;font-family:"Verdana",sans-serif;color:#1E439B">Georgia Public Library Service | University System of Georgia</span></b><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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</span></i><i><span style="font-size:10.0pt;font-family:"Verdana",sans-serif;color:#434343;background:white">for stories of Georgia libraries making an impact in our communities.</span></i><span style="font-size:10.0pt;font-family:"Times New Roman",serif"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">On Tue, Sep 19, 2023 at 2:43 PM Millissa Macomber via Evergreen-general <</span><a href="mailto:evergreen-general@list.evergreen-ils.org" target="_blank"><span lang="EN-US">evergreen-general@list.evergreen-ils.org</span></a><span lang="EN-US">>
 wrote:<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">For anyone who does staff training - Our system is in the process of beginning to share resources between libraries. I have one library with a large number of
 staff members who are reluctant and unhappy about the changes. Any suggestion on how to alleviate the fears surrounding sharing resources? I  have a staff training planned for November so I would love some ideas. 
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="color:#444444">Millissa Macomber, ILS Manager</span></b><span lang="EN-US">
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#888888">Central Skagit Library District</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#888888">110 W. State St.</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#888888">Sedro-Woolley, WA 98284</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US" style="color:#888888">360-755-3985</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://protect2.fireeye.com/v1/url?k=31323334-50bba2bf-31367a34-4544474f5631-af22d0555fc4f04b&q=1&e=0760b2f1-5679-4c54-9394-13fb44eec91e&u=http%3A%2F%2Fwww.centralskagitlibrary.org%2F" target="_blank"><span lang="EN-US" style="color:#1155CC">www.centralskagitlibrary.org</span></a><span lang="EN-US" style="color:#888888"> </span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="mailto:millissa@centralskagitlibrary.org" target="_blank"><span lang="EN-US">millissa@centralskagitlibrary.org</span></a><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US">_______________________________________________<br>
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</span><a href="https://protect2.fireeye.com/v1/url?k=31323334-50bba2bf-31367a34-4544474f5631-2865476d45623b25&q=1&e=0760b2f1-5679-4c54-9394-13fb44eec91e&u=http%3A%2F%2Flist.evergreen-ils.org%2Fcgi-bin%2Fmailman%2Flistinfo%2Fevergreen-general" target="_blank"><span lang="EN-US">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</span></a><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
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<a href="mailto:Evergreen-general@list.evergreen-ils.org" target="_blank">Evergreen-general@list.evergreen-ils.org</a><br>
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<p class="MsoNormal">This message originated from outside the M365 organisation. Please be careful with links, and don't trust messages you don't recognise.
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