<div dir="ltr">Hello Tiffany, Woo Hoo, Thank you thank you thank you. That did it. We setup a new workstation when we upgraded, and didn't have any of those activation sticky settings set again. And after 7 years of never having to change something, it just isn't something we noticed.<div><br></div><div>Thank you for saving me from having to stare at log files for the next few hours.</div><div><br></div><div>Josh<br><div><br><div><br></div><div><br></div></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 13, 2023 at 8:59 AM Josh Stompro <<a href="mailto:stomproj@gsuite.larl.org">stomproj@gsuite.larl.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello Tiffany, Thank you for the suggestions, we will try them out.<br><div><br></div><div>We just realized that all our tests before we migrated, and the successful orders were re-orders, so the activation didn't need to pull in new records as part of the process. So that narrows it down to being record loading related also.<br></div><div><br></div><div>Josh</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Oct 13, 2023 at 8:54 AM Tiffany Little <<a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Hi Josh,</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">My *guess* is that since your line items didn't link up to records, the call number is unblessed because in the create_volume routine above it couldn't create the call number because there's no eg_bib_id.</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">Here's some spaghetti to throw at the wall to see if any of this has merit:</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">1. If all of the line items are not importing/linking to bib records, is there a Record Match Set and Merge Profile assigned in the Load MARC Order Record form?</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">2. Is "Import Non-Matching Records" checked on your Load MARC Order Records form?<br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><br></div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small">I was able to recreate that console error if:</div><div class="gmail_default" style="font-family:tahoma,sans-serif;font-size:small"><ul><li>My line items weren't already linked to a bib record</li><li>Import Non-Matching Records was unchecked</li></ul><div>Hope that gives you something to test, at least!<br><br>Tiffany</div></div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><span><br><div dir="ltr" style="margin-left:0pt" align="left"><table style="border:none;border-collapse:collapse"><colgroup><col width="89"><col width="414"></colgroup><tbody><tr style="height:123pt"><td style="vertical-align:top;padding:5pt;overflow:hidden"><p dir="ltr" style="line-height:1.44;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:75px;height:75px"><img src="https://lh6.googleusercontent.com/8c2XlzLbIIC6nDoa4yqQ8MzA0npF4WXpUnhhoK_uTqralZtjqVXRwPgmRep3jGYP6q41Sb0ULXqxX-QppYTC8cQyIfBAdqzLBgqvcQwVczkqqiunlj0KIbvy-R3bp-E0mlhF0A4v" width="75" height="75" style="margin-left: 0px; margin-top: 0px;"></span></span></p></td><td style="vertical-align:top;padding:5pt;overflow:hidden"><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Verdana,sans-serif;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Tiffany Little, PINES Bibliographic Projects Manager</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"></p><hr><p></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:rgb(30,67,155);background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">Georgia Public Library Service</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">2872 Woodcock Blvd, Suite 250 | Atlanta, GA 30341</span></p><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:9pt;font-family:Verdana,sans-serif;color:rgb(30,67,155);background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap">(404) 235-7161 | <a href="mailto:tlittle@georgialibraries.org" target="_blank">tlittle@georgialibraries.org</a></span></p><br><p dir="ltr" style="line-height:1.44;margin-left:9pt;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"><span style="border:none;display:inline-block;overflow:hidden;width:36px;height:36px"><img src="https://lh6.googleusercontent.com/ql1so1R8csbb2W7DW5vjWe3mTAcApuM7a5CMXbsYnhmF1bDmG62LM_C1BOOyWdkb2PZGKGlaYRIceHjsSvsWPXNw6HPCKqtFLMKCJiPVU0RXu2dAey13WZ02Q6E6FmzNDJ_d9iBf" width="36" height="36" style="margin-left: 0px; 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We upgraded to 3.11 on Saturday, and for the first two days we were open (10/10 and 10/11) new orders worked fine. EDI messages generated and sent to B&T, B&T generated responses.<div><br></div><div>On Thursday afternoon my coworker that handles acquisitions and cataloging let me know that a new order wasn't activating.</div><div><br></div><div>When the activate button is pressed, the progress monitor shows up and then just never progresses.</div><div><br></div><div>I'm seeing this error in the browser console</div><div>open-ils.acq.purchase_order.assets.create<br>main.b8a502bab34034e4.js:3 open-ils.acq.purchase_order.assets.create failed! stat=500 msg= *** Call to [open-ils.acq.purchase_order.assets.create] failed for session [0.02870213615847651697142215691], thread trace [0]:<br>Can't call method "id" on unblessed reference at /usr/local/share/perl/5.36.0/OpenILS/Application/Acq/Order.pm line 1350.<br></div><div><br></div><div>That is in the <a href="https://gitlab.com/LARL/evergreen-larl/-/blob/rel_3_11_1-larl/Open-ILS/src/perlmods/lib/OpenILS/Application/Acq/Order.pm?ref_type=heads#L1341" target="_blank">create_copy function</a> "<span>$copy</span><span>-</span><span>></span><span>call_number</span><span>(</span><span>$volume</span><span>-</span><span>></span><span>id)</span><span>;"</span></div><div><br></div><div>The import queue has all the titles sitting there saying that they are not imported.</div><div><br></div><div>I'm going to compare the logs of a successful activation from the 11th with the first activation attempt yesterday and see if i can spot the difference. But if anyone has run into this and is familiar with it and can recommend somewhere to look, I would appreciate it.</div><div><br></div><div>This happened to one PO with 7 line items, and then we tried a simple one with just one line item and the same issue happened.</div><div>Thanks</div><div> Josh</div><div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><table style="padding:0px;margin:10px 0px;border:none"><tbody><tr><td style="vertical-align:middle;padding:0px 7px 0px 0px"><img alt="Company logo" height="107" src="https://storage.googleapis.com/signaturesatori/customer-C039u5c5y/images/7DIM6.png" width="125"></td><td style="border-left:3px solid rgb(232,232,232);padding:7px 0px 0px 10px">
<div style="font-family:arial,helvetica,sans-serif;font-size:14px;line-height:17px;font-weight:bold;color:rgb(238,142,22)"><span style="color:rgb(0,0,0)"><strong>Josh Stompro</strong></span></div>
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