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Thank you Galen. That's encouraging to see you've honed in on the issue.</div>
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Indeed, we're using Jammy:</div>
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jammy 22.04</span></span><br style="font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; text-align: left; color: rgb(58, 45, 35); background-color: rgb(255, 255, 255);" class="ContentPasted0">
<span style="font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; text-align: left; display: inline !important; color: rgb(58, 45, 35); background-color: rgb(255, 255, 255);" class="ContentPasted0">perl
5.34.0</span><br style="font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; text-align: left; color: rgb(58, 45, 35); background-color: rgb(255, 255, 255);" class="ContentPasted0">
<span style="font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; text-align: left; display: inline !important; color: rgb(58, 45, 35); background-color: rgb(255, 255, 255);" class="ContentPasted0">OpenSSL
3.0.2 15 Mar 2022</span><br style="font-family: Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; text-align: left; color: rgb(58, 45, 35); background-color: rgb(255, 255, 255);" class="ContentPasted0">
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version 1.92</span><br>
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<p class="MsoNormal"><span style="color: black;"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Benjamin Murphy<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">NC Cardinal Program Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">State Library of North Carolina<o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(5, 99, 193);">benjamin.murphy@dncr.nc.gov
</span></u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;"> |
<a href="https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal" id="OWA7ce25796-5426-f0f7-4c33-95621dec3487" class="OWAAutoLink">
https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal</a></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">109 East Jones Street | 4640 Mail Service Center
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Raleigh, North Carolina 27699-4600<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:6.0pt"><span style="font-size:10.0pt;
font-family:"Arial",sans-serif">The State Library is part of the NC Department of Natural & Cultural Resources.<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties.</span></i><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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Calibri;mso-hansi-font-family:Calibri;mso-bidi-font-family:Calibri"><o:p><span style="background-color: rgb(255, 255, 0);">Please note new email address</span></o:p></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size: 11pt; color: rgb(0, 0, 0);"><b>From:</b> Galen Charlton <gmc@equinoxoli.org><br>
<b>Sent:</b> Wednesday, November 22, 2023 9:20 AM<br>
<b>To:</b> Evergreen Discussion Group <evergreen-general@list.evergreen-ils.org><br>
<b>Cc:</b> Murphy, Benjamin <Benjamin.Murphy@dncr.nc.gov><br>
<b>Subject:</b> [External] Re: [Evergreen-general] Problems with authorize.net in 3.11?</font>
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<span style="font-weight: bold; color: rgb(255, 0, 0);">CAUTION:</span> External email. Do not click links or open attachments unless verified. Report suspicious emails with the Report Message button located on your Outlook menu bar on the Home tab.</div>
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<div>Hi,</div>
<div><br>
</div>
<div>After some more testing, I was able to characterize the problem and wrote it up here:</div>
<div><br>
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<div><a href="https://bugs.launchpad.net/evergreen/+bug/2044197" data-auth="NotApplicable" id="OWA91ad5b13-07de-7ee6-f974-5c7f5cec6196" class="OWAAutoLink">https://bugs.launchpad.net/evergreen/+bug/2044197</a></div>
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<div>Regards,</div>
<div><br>
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<div>Galen<br>
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<div dir="ltr" class="x_gmail_attr">On Tue, Nov 21, 2023 at 4:19 PM Galen Charlton <<a href="mailto:gmc@equinoxoli.org" id="OWA625886bf-c9fd-69d9-5de1-b1a3fad516ba" class="OWAAutoLink">gmc@equinoxoli.org</a>> wrote:<br>
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<div>Hi Benjamin,</div>
<div><br>
</div>
<div>This smells like it might be a problem with something lower down the stack that's attempting to make an SSL connection to
<a href="http://authorize.net" data-auth="NotApplicable" id="OWA66fc9e21-0924-bfe6-3282-b099cb5f7bda" class="OWAAutoLink">
authorize.net</a>. The Evergreen code involved hasn't changed in years, nor has the Perl modules that mediate the API calls - but then, that lack of change could well be part of the problem.</div>
<div><br>
</div>
<div>I would be curious to know things like:</div>
<div><br>
</div>
<div>- Linux distribution and version</div>
<div>- Perl version</div>
<div>- OpenSSL version<br>
</div>
<div>- Version of Net::SSLeay (as gotten from perl -MNet::SSLeay -e 'print $Net::SSLeay::VERSION, "\n"')</div>
<div><br>
</div>
<div>Regards,</div>
<div><br>
</div>
<div>Galen<br>
</div>
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<div dir="ltr" class="x_gmail_attr">On Tue, Nov 21, 2023 at 2:43 PM Murphy, Benjamin via Evergreen-general <<a href="mailto:evergreen-general@list.evergreen-ils.org" id="OWA110e9fee-d670-e72f-6fce-36b7d03ca563" class="OWAAutoLink">evergreen-general@list.evergreen-ils.org</a>>
wrote:<br>
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Has anyone else using 3.10 or 3.11 had issues with credit card payments using <a href="http://authorize.net" data-auth="NotApplicable" id="OWAf8cf8734-de73-2027-1a60-569d4d927d30" class="OWAAutoLink">
authorize.net</a>? PayPal seems fine and we can process test transactions on our 3.9 dev instance, but in 3.11 we repeated get the following message in live or test mode:</div>
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No x_response_code from server, (HTTPS response: 900 NET OR SSL ERROR ) (HTTPS headers: ) (Raw HTTPS content: )<br>
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<p class="x_MsoNormal"><b><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Benjamin Murphy<u></u><u></u></span></b></p>
<p class="x_MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">NC Cardinal Program Manager<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">State Library of North Carolina<u></u><u></u></span></p>
<p class="x_MsoNormal"><u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(5, 99, 193);"><a href="mailto:benjamin.murphy@dncr.nc.gov" id="OWA515315b9-efda-e24e-5f9d-3d99fd5358ad" class="OWAAutoLink">benjamin.murphy@dncr.nc.gov</a>
</span></u><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;"> |
<a href="https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal" data-auth="NotApplicable" id="OWAaf57dcdc-7023-cfb1-0ebe-ea9c49ec8697" class="OWAAutoLink">
https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal</a></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;"><u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">109 East Jones Street | 4640 Mail Service Center
<u></u><u></u></span></p>
<p class="x_MsoNormal"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Raleigh, North Carolina 27699-4600<u></u><u></u></span></p>
<p class="x_MsoNormal" style="margin-top:6pt"><span style="font-size:10pt; font-family:"Arial",sans-serif">The State Library is part of the NC Department of Natural & Cultural Resources.<u></u><u></u></span></p>
<p class="x_MsoNormal"><i><span style="font-size: 10pt; font-family: Arial, sans-serif; color: black;">Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties.</span></i><span style="font-size:10pt; font-family:"Arial",sans-serif"><u></u><u></u></span></p>
<p class="x_MsoNormal" style="margin-bottom:12pt"><span><u></u><span style="background-color: rgb(255, 255, 0);">Please note new email address</span><u></u></span></p>
<p class="x_MsoNormal"><u></u> <u></u></p>
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<font face="Arial" size="1" style="color: gray;"><br>
Email correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official.<br>
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_______________________________________________<br>
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<a href="http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general" data-auth="NotApplicable" id="OWA1740dbc6-df1b-750b-24a2-d37d85d9a22b" class="OWAAutoLink">http://list.evergreen-ils.org/cgi-bin/mailman/listinfo/evergreen-general</a><br>
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<span class="x_gmail_signature_prefix">-- </span><br>
<div dir="ltr" class="x_gmail_signature">
<div dir="ltr">Galen Charlton<br>
Implementation and IT Manager<br>
Equinox Open Library Initiative<br>
<a href="mailto:gmc@equinoxOLI.org" id="OWA6dd2c346-4eef-79e1-b300-bc5427015ca1" class="OWAAutoLink">gmc@equinoxOLI.org</a><br>
<a href="https://www.equinoxOLI.org" data-auth="NotApplicable" id="OWAb89ac3f0-e26c-747e-81c0-a22c1fea2e74" class="OWAAutoLink">https://www.equinoxOLI.org</a>
<br>
phone: 877-OPEN-ILS (673-6457)<br>
direct: 770-709-5581<br>
<a href="http://evergreen-ils.org" data-auth="NotApplicable" id="OWA09f39ad7-84ab-1066-62e8-19a67ef10595" class="OWAAutoLink"></a></div>
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<br>
<span class="x_gmail_signature_prefix">-- </span><br>
<div dir="ltr" class="x_gmail_signature">
<div dir="ltr">Galen Charlton<br>
Implementation and IT Manager<br>
Equinox Open Library Initiative<br>
<a href="mailto:gmc@equinoxOLI.org" id="OWAed09e8de-a76d-adba-210f-914861f5fee6" class="OWAAutoLink">gmc@equinoxOLI.org</a><br>
<a href="https://www.equinoxOLI.org" data-auth="NotApplicable" id="OWA2d1b7c91-93df-9caf-767b-0eec8ef378ea" class="OWAAutoLink">https://www.equinoxOLI.org</a>
<br>
phone: 877-OPEN-ILS (673-6457)<br>
direct: 770-709-5581<br>
<a href="http://evergreen-ils.org" data-auth="NotApplicable" id="OWA0e4fe52b-a7c0-4956-1c31-11402a4d528d" class="OWAAutoLink"></a></div>
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