<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none;"> P {margin-top:0;margin-bottom:0;} </style>
</head>
<body dir="ltr">
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
When we upgraded to 3.11, we discovered that there was an incompatibility with Ubuntu 22.04 and authorize.net as a credit card payment servicer. Juicy details here:
<a href="https://bugs.launchpad.net/evergreen/+bug/2044197" id="LPlnk">https://bugs.launchpad.net/evergreen/+bug/2044197</a> To address this, we reverted to Ubuntu 20.04 which reaches its end of life in April 2025. We're preparing to upgrade to 3.13 and with
it, Ubuntu 22.04 again.</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
Is anyone else facing this same issue with using authorize.net as a credit card payment servicer? We have six separate library systems that use authorize.net You'll see in the bug report that Galen has tried to pursue a resolution, but received a response "that
suggests that no change to that module is forthcoming" </div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
<br>
</div>
<div class="elementToProof" style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);">
I'm trying to figure out whether we're an outlier and need to tell our libraries to pursue another processor option, or if there are other options available for continuing to use authorize.net.</div>
<div id="Signature">
<p><span style="color: black;"> </span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;"><b>Benjamin Murphy</b></span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;">NC Cardinal Program Manager</span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;">State Library of North Carolina</span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: rgb(5, 99, 193);"><u>benjamin.murphy@dncr.nc.gov
</u></span><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;"> |
<a href="https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal" id="OWA541995b9-4859-09dc-e0ae-4fe5cb5f86c0" class="OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;">
https://statelibrary.ncdcr.gov/services-libraries/nc-cardinal</a></span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;">109 East Jones Street | 4640 Mail Service Center </span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;">Raleigh, North Carolina 27699-4600</span></p>
<p style="margin-top: 6pt;"><span style="font-family: Arial, sans-serif; font-size: 10pt;">The State Library is part of the NC Department of Natural & Cultural Resources.</span></p>
<p><span style="font-family: Arial, sans-serif; font-size: 10pt; color: black;"><i>Email correspondence to and from this address is subject to the North Carolina Public Records Law and may be disclosed to third parties.</i></span></p>
<p style="margin-bottom: 12pt;"><span style="background-color: rgb(255, 255, 0);">Please note new email address</span></p>
<p> </p>
</div>
<br>
<hr>
<font face="Arial" color="Gray" size="1"><br>
Email correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties by an authorized state official.<br>
</font>
</body>
</html>