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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='margin-left:3.0pt;margin-top:3.0pt;margin-right:3.0pt;margin-bottom:.75pt'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hi Katie,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m not sure what source you’re using or what columns you currently have in the report, but perhaps adding check in date would help? If a date appeared in that column, you would know that the item was returned, and if it was blank you would know that it was not returned. We don’t use a report quite like the one you described here, but I added this column to our “Lost and Paid” report, and it seemed to do the trick. Copy status might be useful column too, if you’re not already using it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Hope this helps!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jessica<o:p></o:p></span></p><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>---<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Jessica Venturo<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Applications Support Specialist<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> Bibliomation, Inc.<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>32 Crest Rd.<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Middlebury, CT<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> 203-577-4070 ext. 105<o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> evergreen-reports-bounces@list.evergreen-ils.org [mailto:evergreen-reports-bounces@list.evergreen-ils.org] <b>On Behalf Of </b>Katie Wallis<br><b>Sent:</b> Friday, July 20, 2012 12:27 PM<br><b>To:</b> evergreen-reports@list.evergreen-ils.org<br><b>Subject:</b> [Evergreen-reports] Report for Money Owed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>Hi,<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>I'm having problems with Money Owed reports. Specifically, to get a report to tell me when a patron's balance owed has decreased by returning a lost and billed book. <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>I have to reconcile our system with the student services system, so I create a report. I noticed that the report I initially used was only showing fines added, not any payments. So I created a report to show when payments were made (i.e. balance decreased), but I found it didn't show when lost and billed book is returned- apparently because no money was actually handed over. When someone is charged for a book but then they return it, we no longer charge them to replace the book (we do however keep the $5 lost & billed fee that was also charged to them). <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>Any suggestions? Is it possible?<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>Thanks,<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>Katie<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><strong><span style='font-size:13.5pt;font-family:"Monotype Corsiva";color:#004080'>Katie Wallis</span></strong><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></p></div></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><strong><span style='font-family:"Candara","sans-serif"'>Columbia Gorge Community College Library</span></strong><span style='font-family:"Candara","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'>400 East Scenic Drive, The Dalles, OR 97058<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'><a href="mailto:kwallis@cgcc.cc.or.us">kwallis@cgcc.cc.or.us</a> | 541-506-6087<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Candara","sans-serif"'> <o:p></o:p></span></p></div></div></body></html>