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<DIV>Hi,</DIV>
<DIV>I'm having problems with Money Owed reports. Specifically, to get a report to tell me when a patron's balance owed has decreased by returning a lost and billed book. </DIV>
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<DIV>I have to reconcile our system with the student services system, so I create a report. I noticed that the report I initially used was only showing fines added, not any payments. So I created a report to show when payments were made (i.e. balance decreased), but I found it didn't show when lost and billed book is returned- apparently because no money was actually handed over. When someone is charged for a book but then they return it, we no longer charge them to replace the book (we do however keep the $5 lost & billed fee that was also charged to them). </DIV>
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<DIV>Any suggestions? Is it possible?</DIV>
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<DIV>Thanks,</DIV>
<DIV>Katie</DIV>
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<DIV><FONT color=#400040 size=3 face=Candara><STRONG></STRONG></FONT></DIV>
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<DIV><FONT color=#004080 size=4 face="Monotype Corsiva"><STRONG>Katie Wallis</STRONG></FONT></DIV></DIV>
<DIV><FONT face=Candara><STRONG>Columbia Gorge Community College Library</STRONG></FONT></DIV>
<DIV><FONT face=Candara>400 East Scenic Drive, </FONT><FONT face=Candara>The Dalles, OR 97058</FONT></DIV>
<DIV><A href="mailto:kwallis@cgcc.cc.or.us"><FONT face=Candara>kwallis@cgcc.cc.or.us</FONT></A> | <FONT face=Candara>541-506-6087</FONT></DIV>
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