[OPEN-ILS-DEV] FW: Evergreen website problems.

[Angie Barnes]

Mike,
Thanks for the response.

I also just talked to another patron who can't get the whole webpage to pull
up.  She said that it will pull up the heading (Georgia Library PINES) and
the phrase "Now Searching Rome Branch", but it will never pull up the rest
of the page.  She said that she has CompuServ, and she has tried it about 3
or 4 times a day at various times.  

Angie Barnes
Circulation Coordinator
Sara Hightower Regional Library
205 Riverside Parkway
Rome, GA  30161
Phone:  706-236-4601
Fax:  706-236-4605

-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Mike
Rylander
Sent: Monday, September 18, 2006 10:46 AM
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] FW: Evergreen website problems.

On 9/18/06, Angie Barnes <abarnes at romelibrary.org> wrote:
> Hi Mike,
> This is the e-mail from the first patron I asked you about.
>
> "Hi Angie,
> I have Internet Explorer, Version 6, which is the latest version for
Windows
> 98.
> This morning, when I did a regular search for Dick Francis, the system
> searched for 5 minutes, then I got an Internet Explorer Error Message:
> Error has occurred in script on this page".  When I did an advanced search
> with the EXACT name of the author, Dick Francis, there were 0 hits.  A
> second advanced search with the name of the author CONTAINING Dick
Francis,
> (and Descending Z to A), it pulled everything up, but the first eight
titles
> didn't give any info but Title and Format, no publication date.
> Hope this helps.  Let me know if I can do anything.
> Thanks,
> Dixie"
>

The "Matches Exactly" result is what I'd expect, since the author name
is cataloged as 'Francis, Dick'.  I suspect that she tried her first
search during an anomalous hiccup, as I'm not having any trouble with
that search now.

As for the order of results when sorting by pub date, that is a known
deficiency.  We sort titles with no pub-date information to the "end"
of the list, but in descending order that means the top of the list.
I'll be working on that at some point soon.

Thanks again for all the information.  If you hear of any other
problems, please let us know!

-mike

>
> "What lies behind us and what lies before us are tiny matters compared to
> what lies within us."  -Ralph Waldo Emerson
>
> Angie Barnes
> Circulation Coordinator
> Sara Hightower Regional Library
> 205 Riverside Parkway
> Rome, GA  30161
> Phone:  706-236-4601
> Fax:  706-236-4605
> -----Original Message-----
> From: open-ils-dev-bounces at list.georgialibraries.org
> [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Mike
> Rylander
> Sent: Friday, September 15, 2006 1:17 PM
> To: open-ils-dev at list.georgialibraries.org
> Subject: Re: [OPEN-ILS-DEV] FW: Evergreen website problems.
>
> On 9/15/06, Angie Barnes <abarnes at romelibrary.org> wrote:
> >
> > I just talked to one of our patrons and she reported some problems she
was
> > having from home on the web-site.  She also noted that she did not have
> > these problems when she was using the OPAC's at the library.
> >
>
> Do we have any more information about her browser, what day and time
> she encountered errors, etc?
>
> >
> > She asked if patrons would renew all of their books at one time or a
> > selection of books at one time.  Currently it is only letting them renew
> one
> > book at a time.
>
> We can look at putting this on the to-do, but it's low priority at the
> moment.
>
> > When searching an author with a long list of books (ex. Sue Grafton or
> Dick
> > Francis), it searches so long that an error message pops up.
>
> I couldn't replicate this.  Can we find out what the error message was?
>
> > When searching an author list under Advanced Search, she was not able to
> > sort by Publication Date in descending order.
>
> There is a sort order option below the the sort type.  Setting this to
> "Descending / Z to A" should do what she wants.
>
> > Also our director wanted me to ask if we could have a "Next Page" button
> at
> > the bottom of a search page.  Instead of having to go all the way back
up
> to
> > the top of the page to select "next page".
> >
>
> This is currently on the to-do list.
>
> >
> >
> > Thanks,
> >
>
> Thank you!
>
> > Angie Barnes
> >
> > Circulation Coordinator
> >
> > Sara Hightower Regional Library
> >
> > 205 Riverside Parkway
> >
> > Rome, GA  30161
> >
> > Phone:  706-236-4601
> >
> > Fax:  706-236-4605
> >
> >
>
>
> --
> Mike Rylander
> mrylander at gmail.com
> GPLS -- PINES Development
> Database Developer
> http://open-ils.org
>
>


-- 
Mike Rylander
mrylander at gmail.com
GPLS -- PINES Development
Database Developer
http://open-ils.org