[OPEN-ILS-DEV] Staff Client authentication woes
Sperr, Edwin
sperr at nelinet.net
Wed Jun 20 16:26:09 EDT 2007
Don --
The client built from 1.1.5 source does indeed have a "hostname" box at
the top left. I tried using the downloadable client off of open-ils.org
(both from a Windows machine as well as from the Ubuntu box), but I get
a consistent "this server does not support your version of the staff
client" error. This is the case even if I modify application.ini and
BUILD_ID.
Not sure what is meant by "database server settings". Is that the
server/username/password stuff in the conf files? I pointed everything
at eg-server.nelinet.lan with [myevergreenuser] [mypassword] wherever I
saw "postgresql" -- didn't see a specific pointer to do that in the
install instructions, but it seemed to fit with everything else. Should
I have kept the database username as "postgresql" instead?
I'm not sure how to troubleshoot memcached. /var/log/memcached exists,
but it's empty.
I don't see any kind of auth log under /openils/var/log (other log bits
are appended below). Anyplace else I can look?
Thanks for all your help!!!
Ed
Various log snippets:
router.log:
router 2007-06-20 10:53:06
[INFO:5128:osrf_router.c:334:1182348562112110] Routing message:
from:
[evergreen at eg-server.nelinet.lan/1182348562__1182348562.816599_11211]
to:
[evergreen at eg-server.nelinet.lan/open-ils.auth_listener__1182270488.5296
04_5157]
router 2007-06-20 10:53:06
[INFO:5128:osrf_router.c:334:1182348562112111] Routing message:
from:
[evergreen at eg-server.nelinet.lan/1182348562__1182348562.816599_11211]
to:
[evergreen at eg-server.nelinet.lan/open-ils.auth_listener__1182270488.5296
04_5157]
router 2007-06-20 10:53:07
[INFO:5128:osrf_router.c:334:1182348562112111] Routing message:
from:
[evergreen at eg-server.nelinet.lan/open-ils.auth_drone__1182270489.453548_
5191]
to:
[evergreen at eg-server.nelinet.lan/open-ils.cstore_listener__1182270488.85
5554_5158]
router 2007-06-20 10:53:08
[INFO:5128:osrf_router.c:334:1182348562112111] Routing message:
from:
[evergreen at eg-server.nelinet.lan/open-ils.auth_drone__1182270489.453548_
5191]
to:
[evergreen at eg-server.nelinet.lan/open-ils.storage_listener_at_eg-server.
nelinet.lan_5180]
router 2007-06-20 11:29:38 [INFO:5128:osrf_router.c:334:118226909049311]
Routing message:
from:
[evergreen at eg-server.nelinet.lan/1182269090__1182269090.766500_4931]
to:
[evergreen at eg-server.nelinet.lan/open-ils.auth_listener__1182270488.5296
04_5157]
router 2007-06-20 11:29:45 [INFO:5128:osrf_router.c:334:118226909049431]
Routing message:
from:
[evergreen at eg-server.nelinet.lan/1182269090__1182269090.879104_4943]
to:
[evergreen at eg-server.nelinet.lan/open-ils.auth_listener__1182270488.5296
04_5157]
router 2007-06-20 11:29:45 [INFO:5128:osrf_router.c:334:118226909049431]
Routing message:
from:
[evergreen at eg-server.nelinet.lan/open-ils.auth_drone__1182270489.453548_
5191]
to:
[evergreen at eg-server.nelinet.lan/open-ils.cstore_listener__1182270488.85
5554_5158]
router 2007-06-20 11:29:45 [INFO:5128:osrf_router.c:334:118226909049431]
Routing message:
from:
[evergreen at eg-server.nelinet.lan/open-ils.auth_drone__1182270489.453548_
5191]
to:
[evergreen at eg-server.nelinet.lan/open-ils.storage_listener_at_eg-server.
nelinet.lan_5180]
osrfsys.log
open-ils.auth 2007-06-20 11:29:38
[INFO:5191:oils_auth.c:85:118226909049311] CALL:open-ils.auth
open-ils.auth.authenticate.init - ["admin"]
open-ils.auth 2007-06-20 11:29:38
[INFO:5191:osrf_app_session.c:522:118226909049311] [open-ils.auth] sent
400 bytes of data to
evergreen at eg-server.nelinet.lan/1182269090__1182269090.766500_4931
open-ils.auth 2007-06-20 11:29:38
[INFO:5191:osrf_stack.c:103:118226909049311] Message processing duration
0.025546
open-ils.auth 2007-06-20 11:29:45
[INFO:5191:oils_auth.c:350:118226909049431] CALL:open-ils.auth
open-ils.auth.authenticate.complete -
[{"username":"admin","password":"f3eeca012cd6085af27863b7b2919c2d","type
":"temp"}]
open-ils.auth 2007-06-20 11:29:45
[INFO:5191:osrf_app_session.c:522:118226909049431] [open-ils.cstore]
sent 215 bytes of data to router at eg-server.nelinet.lan/open-ils.cstore
open-ils.cstore 2007-06-20 11:29:45
[INFO:5190:oils_cstore.c:553:118226909049431] CALL:open-ils.cstore
open-ils.cstore.direct.actor.user.search - [{"usrname":"admin"}]
open-ils.cstore 2007-06-20 11:29:45
[INFO:5190:osrf_app_session.c:522:118226909049431] [open-ils.cstore]
sent 564 bytes of data to
evergreen at eg-server.nelinet.lan/open-ils.auth_drone__1182270489.453548_5
191
open-ils.cstore 2007-06-20 11:29:45
[INFO:5190:osrf_app_session.c:522:118226909049431] [open-ils.cstore]
sent 192 bytes of data to
evergreen at eg-server.nelinet.lan/open-ils.auth_drone__1182270489.453548_5
191
open-ils.cstore 2007-06-20 11:29:45
[INFO:5190:osrf_stack.c:103:118226909049431] Message processing duration
0.022339
open-ils.auth 2007-06-20 11:29:45
[INFO:5191:osrf_stack.c:103:118226909049431] Message processing duration
0.000022
open-ils.auth 2007-06-20 11:29:45
[WARN:5191:osrf_cache.c:73:118226909049431] No cache data exists with
key oils_auth_admin
open-ils.auth 2007-06-20 11:29:45
[WARN:5191:osrf_application.c:358:118226909049431] Returning method
exception with message: No authentication seed found.
open-ils.auth.authenticate.init must be called first
open-ils.auth 2007-06-20 11:29:45
[INFO:5191:osrf_app_session.c:522:118226909049431] [open-ils.auth] sent
262 bytes of data to
evergreen at eg-server.nelinet.lan/1182269090__1182269090.879104_4943
open-ils.auth 2007-06-20 11:29:45
[INFO:5191:osrf_app_session.c:522:118226909049431] [open-ils.storage]
sent 214 bytes of data to router at eg-server.nelinet.lan/open-ils.storage
open-ils.auth 2007-06-20 11:29:50
[INFO:5191:osrf_stack.c:103:118226909049431] Message processing duration
0.000022
open-ils.auth 2007-06-20 11:29:50
[INFO:5191:oils_event.c:11:118226909049431] Creating new event:
LOGIN_FAILED
open-ils.auth 2007-06-20 11:29:50
[INFO:5191:oils_auth.c:457:118226909049431] failed login:
username=admin, barcode=(null), workstation=
open-ils.auth 2007-06-20 11:29:50
[INFO:5191:osrf_app_session.c:522:118226909049431] [open-ils.auth] sent
478 bytes of data to
evergreen at eg-server.nelinet.lan/1182269090__1182269090.879104_4943
open-ils.auth 2007-06-20 11:29:50
[INFO:5191:osrf_stack.c:103:118226909049431] Message processing duration
4.258313
evergreen-admin at eg-server:/openils/var/log$
opensrf.reporter_unix.log:
2007/06/19-18:39:13 Server closing!
2007/06/19-12:12:12 OpenSRF::UnixServer (type OpenSRF) starting!
pid(5036)
Binding to UNIX socket file /openils/var/sock/opensrf.reporter_unix.sock
using SOCK_STREAM
Group Not Defined. Defaulting to EGID '1001 1001'
User Not Defined. Defaulting to EUID '1001'
2007/06/19-12:22:09 Server closing!
2007/06/19-12:27:54 OpenSRF::UnixServer (type OpenSRF) starting!
pid(5169)
Binding to UNIX socket file /openils/var/sock/opensrf.reporter_unix.sock
using SOCK_STREAM
Group Not Defined. Defaulting to EGID '1001 1001'
User Not Defined. Defaulting to EUID '1001'
-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Don
McMorris
Sent: Wednesday, June 20, 2007 2:02 PM
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Staff Client authentication woes
How 'bout those logs Ed? Specifically, /openils/var/log/open-ils.auth
(if I'm remembering correctly) and perhaps the router/opensrf?
Also, can/did you make sure your database server settings are correct
for .auth?
http://www.open-ils.org/dokuwiki/doku.php?id=open-ils_auth_api:open-ils.
auth
explains the authentication process. Knowing how it works may help you
diagnose the issue. Basically, it performs authenticate.init to get the
hash, then md5_hex's this with the password which it then passes through
to authenticate.complete. It looks to me that .init may be completing,
but losing the hash before .complete is run. I suppose it could me a
memcached issue too?
I also have a concern about ...connection to undefined...". What staff
client are you using? The current one should ask for a hostname at the
top left. The old one _may_ still exist in the source tree, which will
not work (I found that out the hard way a while back). It may be worth
trying the staff client at the Open-ILS download page (it will require
you to create a symlink in the web/xul directory, which you should be
able to figure out after the staff client throws an error at you).
You're almost there! Good luck!
--Don
On 6/20/07, Sperr, Edwin <sperr at nelinet.net> wrote:
> So I'm attempting to use the staff client to connect to my brand-new
> Evergreen (v.1.1.5) server. I built the staff client from source --
> it loads up okay, and I even get a successful server check when I
> point it at the new host. However, when I attempt to login with the
> default username and password, I get:
>
> s = Network/server failure. Please check your Internet
> connection to undefined and choose Retry Network. If you need to
> enter Offline Mode, choose Ignore Errors in this and subsequent
> dialogs. If you believe this error is due to a bug in Evergreen and
> not network problems, please contact your helpdesk or friendly
> Evergreen admins, and give them this information:
> method=open-ils.auth.authenticate.complete
> params=[{"username":"admin","password":"8cdaeb93a45701ee70950924eb9620
> ce
> ","type":"temp"}]
> THROWN:
> {"payload":[],"debug":"osrfMethodException : No authentication seed
> found. open-ils.auth.authenticate.init must be called
> first","status":404}
> STATUS:
>
> title = Network Failure
> b1 = Retry Network
> b2 = Ignore Errors
> b3 = null
> c = Check here to confirm this message
>
> I sense that I'm missing a build step here, but I'm not sure what it
> is...
>
> Thanks!!!
>
> Ed Sperr
> Digital Services Consultant
> NELINET, Inc.
> 153 Cordaville Rd. Suite 200 Southborough, MA
> (508) 597-1931 | (800) 635-4638 x1931
>
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