[OPEN-ILS-DEV] EG client login error

[John Fink]

Has Dan Scott's settings tester been brought up yet?  Invaluable when trying
to figure out what the heck is wrong with an EG install.

http://svn.open-ils.org/trac/ILS/browser/trunk/Open-ILS/src/support-scripts/settings-tester.pl

jf

On Mon, Apr 28, 2008 at 4:02 PM, Dan Wells <dbw2 at calvin.edu> wrote:

> Tom,
>
> Double check your opensrf_core.xml file and make sure your passwords are
> all set properly.  After that, try:
>
> sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml
> -a stop_router
>
> then:
>
> sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml
> -a start_router
>
> Let us know if the router starts without error, and also if you get any
> ERR or WARN lines in the router.log file.
>
> DW
>
> >>> Tom Patterson <tpatterson at tfc.edu> 4/28/2008 2:28 PM >>>
> Dan,
>
> I was wrong:
>
> Here is the output:
>
>  * ! EXCEPTION ! *
> TYPE: OpenSRF::EX::Session
> Mess: Session Error
> Mess: router at epworth-eg/opensrf.settings IS NOT CONNECTED TO THE
> NETWORK!!!
> Loc.: 103 OpenSRF::Utils::SettingsClient
> Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
> Time: Mon Apr 28 14:28:07 2008
> Updating web_fieldmapper
>  * ! EXCEPTION ! *
> TYPE: OpenSRF::EX::Session
> Mess: Session Error
> Mess: router at epworth-eg/opensrf.settings IS NOT CONNECTED TO THE
> NETWORK!!!
> Loc.: 103 OpenSRF::Utils::SettingsClient
> Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
> Time: Mon Apr 28 14:28:08 2008
> Updating OrgTree
>  * ! EXCEPTION ! *
> TYPE: OpenSRF::EX::Session
> Mess: Session Error
> Mess: router at epworth-eg/opensrf.settings IS NOT CONNECTED TO THE
> NETWORK!!!
> Loc.: 103 OpenSRF::Utils::SettingsClient
> Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
> Time: Mon Apr 28 14:28:09 2008
> Updating OrgTree HTML
>  * ! EXCEPTION ! *
> TYPE: OpenSRF::EX::Session
> Mess: Session Error
> Mess: router at epworth-eg/opensrf.settings IS NOT CONNECTED TO THE
> NETWORK!!!
> Loc.: 103 OpenSRF::Utils::SettingsClient
> Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
> Time: Mon Apr 28 14:28:09 2008
> Done
>
> Tom Patterson
> ________________________________________
> From: open-ils-dev-bounces at list.georgialibraries.org [
> open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Dan Wells [
> dbw2 at calvin.edu]
> Sent: Monday, April 28, 2008 1:41 PM
> To: open-ils-dev at list.georgialibraries.org
> Subject: RE: [OPEN-ILS-DEV] EG client login error
>
> Tom,
>
> Two questions:
>
> 1) Were you able to successfully do Step 27 from the Ubuntu install wiki,
> "Finalize the OPAC," without any errors?
>
> 2) What is the output from "sudo ejabberdctl status"?
>
> Thanks,
> DW
>
> >>> Tom Patterson <tpatterson at tfc.edu> 4/28/2008 8:59 AM >>>
> Dan,
>
> Thanks again for the help. My configuration is the same as you listed
> here. I must have some other configuration not right so I plan to go back
> through the instructions and make sure I don't have a typo.
>
> Thanks again.
>
> Tom Patterson
>
> ________________________________________
> From: open-ils-dev-bounces at list.georgialibraries.org [
> open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Dan Wells [
> dbw2 at calvin.edu]
> Sent: Friday, April 25, 2008 1:39 PM
> To: open-ils-dev at list.georgialibraries.org
> Subject: RE: [OPEN-ILS-DEV] EG client login error
>
> Hello Tom,
>
> This could be the problem if you were a bit overzealous in your conf file
> editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine
> name resolves locally to 127.0.1.1.  Because of this and the default
> listening configuration for memcached, it is best to leave the cache section
> of opensrf.xml as follows:
>
>        <cache>
>            <!-- memcache servers -->
>            <global>
>                <servers>
>                    <server>localhost:11211</server>
>                </servers>
>                <max_cache_time>86400</max_cache_time>
>            </global>
>        </cache>
>
> If you have substituted 127.0.1.1 or your FQDN where it says
> 'localhost:11211' above, try changing it back to localhost, then restarting
> OpenSRF/Evergreen.  Your memcached process looks fine as it is, but I
> suppose you could instead tell memcached to listen on 127.0.1.1 or your
> real IP address, as applicable.  You can do that by starting it with the
> proper -l argument, as shown in your process list.
>
> DW
>
>
> >>> Tom Patterson <tpatterson at tfc.edu> 4/25/2008 12:11 PM >>>
> Dan,
>
> Thanks. Output from the ps ax  command gives the following:
>
> 5313 ?        S      0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l
> 127.0.0.1
>
> also checked the netstat command and shows localhost:11211 listen.
>
> Question: On step 18 and 22 following the Ubuntu doc's, I set the
> 127.0.1.1 as the localhost. Does this make a difference on where memcache
> is listening?
>
> Tom Patterson
> ________________________________________
> From: open-ils-dev-bounces at list.georgialibraries.org [
> open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Dan Wells [
> dbw2 at calvin.edu]
> Sent: Friday, April 25, 2008 11:11 AM
> To: open-ils-dev at list.georgialibraries.org
> Subject: Re: [OPEN-ILS-DEV] EG client login error
>
> Hello Tom,
>
> I think a bug may have cropped up in the Ubuntu install instructions.  I
> cannot be sure if this has changed, but it seems that memcached does not
> start up automatically when first installed.  It should start on the next
> system boot, but short of that, you can start it most simply as follows:
>
> sudo memcached -d
>
> You can check if it is already running or not with:
>
> ps ax | grep "memcached"
>
> and
>
> netstat -l | grep "11211"
>
> to make sure it is on the right port.
>
> Let us know if that helps,
> DW
>
>
> >>> Tom Patterson <tpatterson at tfc.edu> 4/25/2008 9:27 AM >>>
> Hi,
> On a new install of Evergreen 1.2.1.4, following the server installation
> guide for Ubuntu 7.10, I am at the point of trying to login to the staff
> client (on same machine as server). The connection is made to the server
> without problem, however, while trying to authenticate, I get an error
> message (see attached)
>
> "method=open-ils.auth.authentication.init
> params=["admin"]
> THROWN:
> null
> STATUS: "
>
> I am using the default admin login with default password. Having read
> through the most recent postings, I could not find a solution for this. Any
> guidance would be appreciated.
>
> Tom Patterson
>
>
>
>
>
>
>


-- 
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