[OPEN-ILS-DEV] Evergreen Staff Client login network/server failure

[Dan Wells]

Hello Charlene,

I have definitely seen a similar JSON error when I left out a couple Perl module dependancies.  Try running this script:

http://svn.open-ils.org/trac/ILS/browser/trunk/Open-ILS/src/support-scripts/settings-tester.pl 

and let us know the results, or simply try to install any Perl modules it finds to be missing (double-check the prerequisites on that wiki page).  Since you are running 1.2.2.0, you will need to change one line in this script:

Change this line:

 my $j_domain    = $conf->bootstrap->domain;

 to this line:

 my $j_domain    = $conf->bootstrap->domains->[0];

Does autogen run completely without errors?

Good luck,
DW

>>> Charlene Woo Ling <cwooling at ttec.co.tt> 6/10/2008 1:22 PM >>>

Hi
Just to give some more details with the installation:
my fqdn and hostname resolves, ejabberd is up and running, postgresql is up,
apache is up 
I have attached all the config files I needed to change below.
Thanks again for your help
Sincerely
Charlene


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Hi

I have installed Evergreen ILS 1.2.2.0 on Ubuntu 7.04 based on the
instructions given at
http://open-ils.org/dokuwiki/doku.php?id=installing_evergreen_on_ubuntu_7.04 

Everything more or less ran fine except on the last lap when i started up
the client xulrunner application.ini The host name resolved and tested fine
but when I try to login using user name admin and password open-ils it gave
the network failure problem.
When I access the web interface I get the JSON error.

for the fqdn I use pc2665ubuntu.ttec.co.tt and for the hostname I put the
domain name so both the fqdn and hostname are the same.
perl -MNet::Domain=hostfqdn -e "print hostfqdn();"
'hostname -f'

I have double and triple check my config files where the user name and
password needs to be changed but I cannot see any error. I checked various
formums for resolving the error but I still cannot get through.
It has been a long time I have been fighting up with this problem. Can
anybody HELP ?
Thanks a mil

Charlene