[OPEN-ILS-DEV] Re: [Support] Installing staff clients onnon-privileged Windows accounts

[Murphy, S.K.]

Hi, Brandon -

I've seen this happen with Windows "Mandatory" user accounts (these are
the accounts Jason refered to that wipe out any changes to the user's
'Documents and Settings' folder upon logout).

Here's Microsoft's page on assigning mandatory profiles.
http://support.microsoft.com/kb/q307800/

I believe to change a profile away from 'mandatory', you can just change
their "Ntuser.man" file to be named "Ntuser.dat". (If the profile is
manadtory, then 'Ntuser.man' is found under C:\Documents and
Settings\<Windows Login Name>\).


Hope that helps!
-Murph

Some say the world will end in fire and ice.  Others say it will be
segfaults.

-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of
Jason Etheridge
Sent: Thursday, June 12, 2008 10:54 PM
To: Brandon W. Uhlman
Cc: open-ils-dev at list.georgialibraries.org
Subject: [OPEN-ILS-DEV] Re: [Support] Installing staff clients
onnon-privileged Windows accounts

> We've run into a problem on some of our Windows XP staff clients where
users
> without Administrator rights don't seem to retain workstation
registrations.
> I'm pretty sure this is because the file ws_info is not being written.
Are
> there any magic suggestions that people have other than using
Evergreen on
> user accounts with Administrator rights? Or, are Administrator rights
in
> fact, required?

For installation, Administrator rights are not necessarily required,
depending on where you try to install the client (if you install to
your Desktop, for example, you should not need Admin rights).

For regular use, Administrator rights should not be required as long
as the prefs.js file in the installation directory has a line reading
pref("open-ils.write_in_user_chrome_directory", true);

 In Windows XP, this would make files like ws_info get written in a
directory resembling this: C:\Documents and
Settings\phasefx\Application
Data\OpenILS\open_ils_staff_client\Profiles\dqh08qrd.default\chrome\

Now, I have seen Windows systems "protected" in such a way where files
in C:\Documents and Settings\ gets purged after the Windows user logs
off.  I'm not sure how this is done, or whether that's what is
affecting you.

One thing you could do is run the staff client with the debug window
open.  This explains how:
http://open-ils.org/dokuwiki/doku.php?id=scratchpad:debug_console

That'll actually show you the path used for ws_info, and you can then
more easily watch the behavior from Windows and see if the file gets
created in the first place or deleted after the fact.

Let us know if this helps!

-- 
Jason Etheridge
 | VP, Community Support and Advocacy
 | Equinox Software, Inc. / The Evergreen Experts
 | phone: 1-877-OPEN-ILS (673-6457)
 | email: jason at esilibrary.com
 | web: http://www.esilibrary.com