[OPEN-ILS-DEV] Error when creating items

[Bill Erickson]

Robert Nix wrote:
> Hi all,
>  
>   I have everything up and running and I've created some test 
> information such as MARC or bibliographical records and I'm trying to 
> put items with barcodes into them. I can get to where I type in the 
> barcodes but then when I click on create copies it gives me this error:
>  
> Network/server failure.  Please check your Internet connection to 
> evergreen and choose Retry Network.  If you need to enter Offline Mode, 
> choose Ignore Errors in this and subsequent dialogs.  If you believe 
> this error is due to a bug in Evergreen and not network problems, please 
> contact your helpdesk or friendly Evergreen admins, and give them this 
> information:
> method=open-ils.cat.asset.copy.fleshed.batch.update
> params=["856e1572fd00675e3ce3e61db44fef67",[/*--S acp 
> --*/["1","1",null,null,null,null,"129581",4,null,"19",null,"t",null,null,null,null,0,0,null,null,null,null,2,"t",-1,2,1,"t",0,"f",5]/*--E 
> acp --*/,/*--S acp 
> --*/["1","1",null,null,null,null,"129582",4,null,"19",null,"t",null,null,null,null,0,0,null,null,null,null,2,"t",-2,2,1,"t",0,"f",5]/*--E 
> acp --*/],"true"]
> THROWN:
> {"payload":[],"debug":"osrfMethodException :  *** Call to 
> [open-ils.cat.asset.copy.fleshed.batch.update] failed for session 
> [1205239948.065607.12052399484105], thread trace [1]:\n  * ! EXCEPTION ! 
> * \nTYPE: OpenSRF::EX::ERROR\nMess: System ERROR \nMess:   * ! EXCEPTION 
> ! * \nMess: TYPE: OpenSRF::DomainObject::oilsMethodException\nMess: 
> Mess: <404>  An unknown server error occurred\nMess: Loc.: 996 
> OpenSRF::AppRequest \nMess: Loc.: 
> /openils/lib/perl5/OpenSRF/AppSession.pm \nMess: Time: Tue Mar 11 
> 12:52:28 2008\n\nLoc.: 185 OpenSRF::Application \nLoc.: 
> /openils/lib/perl5/OpenSRF/Application.pm \nTime: Tue Mar 11 12:52:28 
> 2008\n\n","status":500}
> STATUS:
>  
> I know it isn't the connection to the server because I am able to log on 
> and navigate through the menu's of the client. I'm using Evergreen 
> version 1.2.1.3 <http://1.2.1.3> which was installed on Debian using 
> John Schmidt's install script and I'm using the 1.2.1.4 <http://1.2.1.4> 
> evergreen client. Any help on this issue would be greatly appreciated.


Hi Robert,

I recommend looking for ERR lines in the osrfsys.log file.  That should 
at least get you pointed in the right direction.  If the problem is not 
obvious, send any interesting logs along to the list.

-bill

-- 
Bill Erickson
| VP, Software Development & Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: erickson at esilibrary.com
| web: http://esilibrary.com