[OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install

Thu Feb 26 11:29:27 EST 2009

Thanks.  We can do that.  I will talk to Dale about applying the patches.

I’m assuming we should do that first, then look for the problem and send the log files.  Frances

From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Bill Erickson
Sent: Thursday, February 26, 2009 10:22 AM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Cannot Add Items on 1.4.0.2 install

On Thu, Feb 26, 2009 at 10:11 AM, Frances Dean McNamara <fdmcnama at uchicago.edu<mailto:fdmcnama at uchicago.edu>> wrote:

Because we were getting the below error whenever we tried to Add or Edit items on our RH install, Dale did an Ubuntu install on another test box.  We are able to get to Vandelay there but are still getting an error trying to Add items.  Similar to:

[2009-02-18 15:34:11] open-ils.cat [WARN:1436:Transport.pm:130:1234980139132830] Bogus JSON data: [{"__c":"osrfMessage","__p":{"threadTrace":"1","locale":"en-us","type":"REQUEST","payload":{"__c":"osrfMethod","__p":{"method":"open-ils.cat.asset.copy.fleshed.batch.update","params":["7587af611fd2d7963ac07f3689d49448",[{"__c":"acp","__p":["1","1",null,null,null,null,"5555555","7",null,"4",null,"t",null,null,null,null,0,0,null,null,null,null,2,"t",-1,2,"101","t",0,"f",5]}],true]}}}}]

[2009-02-18 15:34:11] open-ils.cat [INFO:1436:AppSession.pm:506:1234980139132830] AppSession sending STATUS to opensrf at public.localhost/1234980139_libopen.uchicago.edu_1234980139.999201_1328 with threadTrace [0]

[2009-02-18 15:34:11] open-ils.cat [WARN:1436:UnixServer.pm:105:1234980139132830] Did not receive AppSession from transport handler, returning...

[2009-02-18

For this error, could you try applying the following patches to the OpenSRF Perl JSON code?
http://svn.open-ils.org/trac/OpenSRF/changeset/1665
and
http://svn.open-ils.org/trac/OpenSRF/changeset/1667

Alternatively, you could install the latest OpenSRF 1.0 branch.

We installed, and used the default setups, I logged on as a BR1 workstation, using admin user.  It let me manually add a bib, add a volume but when I got the Item Attributes and tried to Create the item, it fails.  This leads me to believe there is some piece of permissions or other setups that is not in the defaults and needs to be done before this can work.  Any clue as to what?

We were getting  a message before the one above about:

[2009-02-18 15:34:09] open-ils.actor [INFO:6528:Event.pm:26:1234980139132722] Returning non-success event object: ACTOR_USER_NOT_FOUND

And it seemed to be looking for an id=0 before that:

open-ils.cstore 2009-02-18 15:34:09 [DEBG:6313:oils_cstore.c:2660:1234980139132722] open-ils.cstore returned no results for query SELECT  "au".active, "au".alert_message, "au".barred, "au".billing_address, "au".card, "au".claims_returned_count, "au".create_date, "au".credit_forward_balance, "au".day_phone, "au".dob, "au".email, "au".evening_phone, "au".expire_date, "au".family_name, "au".first_given_name, "au".home_ou, "au".id, "au".ident_type, "au".ident_type2, "au".ident_value, "au".ident_value2, "au".last_xact_id, "au".mailing_address, "au".master_account, "au".net_access_level, "au".other_phone, "au".passwd, "au".photo_url, "au".prefix, "au".profile, "au".second_given_name, "au".standing, "au".suffix, "au".super_user, "au".usrgroup, "au".usrname, "au".deleted FROM actor.usr AS "au" WHERE "au".id = 0;

There is not actor.usr where id=0   since admin is the first usr and it has an id of 1

We have 2 installs and get an error trying to add or edit items on both.  Any ideas?

Would it be possible to get the entire osrfsys logfile output for this action at debug level (zip'd attachment or posted somewhere)?  The simplest way to trim the output is to grep for the log trace, which is the last chunk of numbers between the [] in the log output.  In your example above, that's 1234980139132722.

-b

--
Bill Erickson
| VP, Software Development & Integration
| Equinox Software, Inc. / The Evergreen Experts
| phone: 877-OPEN-ILS (673-6457)
| email: erickson at esilibrary.com<mailto:erickson at esilibrary.com>
| web: http://esilibrary.com
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://libmail.georgialibraries.org/pipermail/open-ils-dev/attachments/20090226/368fe47f/attachment.htm 