[OPEN-ILS-DEV] ***SPAM*** Odd Mac OS X staff client weirdness

[Victoria Bush]

I have two issues, possibly related, but I could use some assistance  
in diagnosing the problem.

Evergreen 1.4.0.4 installed on Ubuntu 8.04; we're still investigating  
the system and planning how we're going to set stuff up, so I'm still  
messing around with fairly basic things. I can start the Mac OS X  
staff client fine, logging into our Evergreen server. I log in with an  
admin account, and I want to see the local system administration page.

But when I go to Admin > Local Administration, there seems to be a one  
to two-second delay before the page appears, and then the client  
immediately crashes.

In the console, where my Javascript messages go, I see this:

> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> 1248376543487	delta = 1276	D_ERROR
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> util.browser.push_variables: TypeError: window.xulG has no properties
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> -----------------------------------------
> Jul 23 14:15:44: --- last message repeated 1 time ---
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> 1248376543749	delta = 411	D_BROWSER
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]: / 
> xul/server/admin/index.xhtml? 
> ses 
> = 
> b696d94edea5a9963e37e6049a0b66a7 
> &session=b696d94edea5a9963e37e6049a0b66a7
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]: http://evergreen.ctlt.ilstu.edu/xul/server/admin/index.xhtml?ses=b696d94edea5a9963e37e6049a0b66a7&session=b696d94edea5a9963e37e6049a0b66a7
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> ******** cw = [object Window] cw.xulG =  
> {"set_tab":null,"new_tab":null,"url_prefix":null}
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> -----------------------------------------
> Jul 23 14:15:44: --- last message repeated 1 time ---
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> 1248376543762	delta = 0	D_TRACE
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> my_init() for util_browser.xul
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> -----------------------------------------
> Jul 23 14:15:44: --- last message repeated 1 time ---
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> 1248376543903	delta = 416	D_ERROR
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> util.browser.push_variables: TypeError: window.xulG has no properties
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> -----------------------------------------
> Jul 23 14:15:44: --- last message repeated 1 time ---
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> 1248376543930	delta = 27	D_ERROR
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> util.browser.push_variables: TypeError: window.xulG has no properties
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> -----------------------------------------
> Jul 23 14:15:44: --- last message repeated 1 time ---
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> 1248376543937	delta = 1	D_TRACE
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> my_init() for util_browser.xul
> Jul 23 14:15:43 mac [0x0-0x36a36a].open_ils_staff_client[53393]:  
> -----------------------------------------
> Jul 23 14:15:44 mac ReportCrash[53507]: Symbolication warning:  
> Unable to locate CIE at 0x6a64132b = 0x00000008 - (0x959becd9 + 4)
> Jul 23 14:15:44 mac ReportCrash[53507]: Symbolication warning: error  
> parsing FDE at 0x00199700 in:\n	__TEXT [0x00000000 - 0x001d8000)  
> __eh_frame [0x001996f8 - 0x001c9de0) /usr/libexec/oah/translate
> Jul 23 14:15:44 mac ReportCrash[53507]: Formulating crash report for  
> process xulrunner-bin[53393]
> Jul 23 14:15:44 mac ReportCrash[53507]: Saved crashreport to /Users/ 
> user/Library/Logs/CrashReporter/xulrunner- 
> bin_2009-07-23-141544_mac.crash using uid: 506 gid: 506, euid: 506  
> egid: 506
> Jul 23 14:15:44 mac com.apple.launchd[149]  
> ([0x0-0x36a36a].open_ils_staff_client[53393]): Exited abnormally:  
> Bus error

I'm willing to share the crash report, if it's useful. I've tried  
killing and restarting Evergreen and regenerating the web pages via  
autogen, thinking it might help, but no dice.

The reason why I'm trying to get into this page is so I can get into  
the reports, which I have never been able to do. I cannot get anything  
to happen when I click on the reports link on the Local Administration  
page. I was seeing errors regarding SSL in the apache2 error logs:

> [Thu Jul 23 14:15:05 2009] [info] [client 10.133.4.20] Connection to  
> child 0 established (server localhost:443)
> [Thu Jul 23 14:15:05 2009] [info] Seeding PRNG with 648 bytes of  
> entropy
> [Thu Jul 23 14:15:05 2009] [info] Initial (No.1) HTTPS request  
> received for child 0 (server localhost:443)
> [Thu Jul 23 14:15:06 2009] [info] [client 10.133.4.20] (70007)The  
> timeout specified has expired: SSL input filter read failed.
> [Thu Jul 23 14:15:06 2009] [info] [client 10.133.4.20] Connection  
> closed to child 0 with standard shutdown (server localhost:443)


... but it isn't clear how to fix the error. Googling has produced no  
helpful information. I do have an SSL certificate generated in my name  
that isn't approved, but does work (and generates the standard errors  
when I run the client about someone trying to intercept my  
communications).

FYI: The Windows client shows the Local Administration page fine and  
the Reports page fine. It's only the Mac client that seems to have the  
problems.

--
Victoria Bush
Opscan Evaluation Manager
Center for Teaching, Learning & Technology
vbush at ilstu.edu



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