[OPEN-ILS-DEV] Internal Server Error on 'Server Settings' screen

Ryan Laverdiere ryan484lav at msn.com
Fri Jun 26 13:23:41 EDT 2009


I also received  
Network or Server failure

THROWN:

Network Failure: status=200

service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22admin%22

Status: 200 
But I received this error before strange enough I can't even test your hostname now. 
What OS are you using?

Date: Fri, 26 Jun 2009 12:14:51 -0500
From: hunt at nelinet.net
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings' screen



















Ok, I am sure I did that, but I did it again,
and got another level deeper in the mire…

 

I even tried to sp and restart opensrf,
just in case

 

Now, I can test the evergreen server in
the client, but if I try to login, I get:

Network or Server failure

THROWN:

Network Failure: status=200

service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22admin%22

Status: 200

 

====================================

 

Actually, what you were seeing is from
what I posted this morning.

 

Internal users can test server just fine,
but outside users get what you are seeing…….

 

I have posted 2 problems, (now 3)  J

 

Phil

 

 



 

Phil Hunt

Program Director, Information Technology

NELINET, Inc.

 

'   Direct Phone:  (508)597-1924

'    1.508.460.7700
x1924

6     FAX
(508)460-9455

* hunt at NELINET.net



 









From:
open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Ryan Laverdiere

Sent: Friday, June 26, 2009 01:00
PM

To:
open-ils-dev at list.georgialibraries.org

Subject: Re: [OPEN-ILS-DEV]
Internal Server Error on 'Server Settings' screen



 

I just tried getting into your test server I think I may
have found your problem, When I test the hostname the files for my version of
the staff client are not found (version 1.4.0.4). Are you sure that you ran
this as the root user

cd /home/opensrf/Evergreen-ILS-1.4.0.4

make STAFF_CLIENT_BUILD_ID=rel_1_4_0_4 install

cp /openils/conf/opensrf.xml.example /openils/conf/opensrf.xml

cp /openils/conf/opensrf_core.xml.example /openils/conf/opensrf_core.xml

chown -R opensrf:opensrf /openils/



> Date: Fri, 26 Jun 2009 11:06:58 -0500

> From: hunt at nelinet.net

> To: open-ils-dev at list.georgialibraries.org

> Subject: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings' screen

> 

> Hi

> 

> Change my OU types and items yesterday, worked fine. Rebooted Evergreen

> system.

> 

> OpenSRF items are up, DB is up, etc.

> 

> Try to go to Admin 'Server Settings' screen, I Get:

> ================================

> Internal Server Error

> 

> The server encountered an internal error or misconfiguration and was

> unable to complete your request.

> 

> Please contact the server administrator, [no address given] and inform

> them of the time the error occurred, and anything you might have done

> that may have caused the error.

> 

> More information about this error may be available in the server error

> log.

> Apache/2.2.9 (Ubuntu) mod_ssl/2.2.9 OpenSSL/0.9.8g mod_perl/2.0.4

> Perl/v5.10.0 Server at evergreen.nelinet.net Port 443

> =================================

> 

> This is a test system. I know the db is up/opensrf etc because I can do

> a 

> "Circulation-->Retrieve Patron by Barcode", and it works.

> 

> 

> It just seems this Organizational stuff is SO VERY FRAGILE.

> 

> Can someone login, it is a 1.4.0.4 box, using the client

> 

> Machine: evergreen.nelinet.net

> User: admin

> Pass: nelinet3

> 

> And a valid patron by Barcode is 10000001

> See it looks up ok, but 'Server status' doesn't work.

> 

> I am at wits end on these 2 problems.

> 

> Thanks

> 

> 

> 

> 

> 

> Phil Hunt

> Program Director, Information Technology

> NELINET, Inc.

> 

> ' Direct Phone: (508)597-1924

> ' 1.508.460.7700 x1924

> 6 FAX (508)460-9455

> * hunt at NELINET.net

> 

> 

> -----Original Message-----

> From: open-ils-dev-bounces at list.georgialibraries.org

> [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of

> Hunt, Phil

> Sent: Friday, June 26, 2009 09:23 AM

> To: Evergreen Development Discussion List

> Subject: [OPEN-ILS-DEV] Wierd Client Error on Remote Connections

> 

> We have a test 1.4.0.4 Evergreen installation. We grabbed the 1.4.0.4

> client and in the building, it works fine, OPAC fine. 

> 

> On my home machine, I can get to the OPAC, but the client gets
"Status:

> OK", but a version error: 

> 

> "This server does not support your version of the staff client.
Please

> check with your system administrator"

> 

> 

> Again it works fine internally, but at home, same client, I get the

> version error.

> 

> Any ideas where to look?

> 

> 

> Phil Hunt

> Program Director, Information Technology

> NELINET, Inc.

> 

> ' Direct Phone: (508)597-1924

> ' 1.508.460.7700 x1924

> 6 FAX (508)460-9455

> * hunt at NELINET.net

> 

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