[OPEN-ILS-DEV] Internal Server Error on 'Server Settings' screen

Fri Jun 26 13:28:04 EDT 2009

ok, restarted.

Some details:

opensrf_router is pegged at 100% cpu doing nothing in 'top'

I can do an srfsh login admin nelinet3 and it works,  so it isn't
completely hosed

Phil Hunt

Program Director, Information Technology

NELINET, Inc.

'   Direct Phone:  (508)597-1924

'    1.508.460.7700 x1924

6     FAX (508)460-9455

* hunt at NELINET.net

________________________________

From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of
Ryan Laverdiere
Sent: Friday, June 26, 2009 01:27 PM
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings'
screen

Try restarting apache when I trying and access
http://evergreen.nelinet.net/ I get a network time out.
Sudo /etc/init.d/apache2 restart

________________________________

Date: Fri, 26 Jun 2009 12:22:57 -0500
From: hunt at nelinet.net
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings'
screen

Ubuntu 8.4.10 server, and it all worked yesterday....Did a reboot this
morning, saw the server status error, and it has been going downhill
from there

Phil Hunt

Program Director, Information Technology

NELINET, Inc.

'   Direct Phone:  (508)597-1924

'    1.508.460.7700 x1924

6     FAX (508)460-9455

* hunt at NELINET.net

________________________________

From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of
Ryan Laverdiere
Sent: Friday, June 26, 2009 01:24 PM
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings'
screen

I also received  

Network or Server failure

THROWN:

Network Failure: status=200

service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22ad
min%22

Status: 200 

But I received this error before strange enough I can't even test your
hostname now. 

What OS are you using?

________________________________

Date: Fri, 26 Jun 2009 12:14:51 -0500
From: hunt at nelinet.net
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings'
screen

Ok, I am sure I did that, but I did it again, and got another level
deeper in the mire...

I even tried to sp and restart opensrf, just in case

Now, I can test the evergreen server in the client, but if I try to
login, I get:

Network or Server failure

THROWN:

Network Failure: status=200

service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22ad
min%22

Status: 200

====================================

Actually, what you were seeing is from what I posted this morning.

Internal users can test server just fine, but outside users get what you
are seeing.......

I have posted 2 problems, (now 3)  :-)

Phil

Phil Hunt

Program Director, Information Technology

NELINET, Inc.

'   Direct Phone:  (508)597-1924

'    1.508.460.7700 x1924

6     FAX (508)460-9455

* hunt at NELINET.net

________________________________

From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of
Ryan Laverdiere
Sent: Friday, June 26, 2009 01:00 PM
To: open-ils-dev at list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings'
screen

I just tried getting into your test server I think I may have found your
problem, When I test the hostname the files for my version of the staff
client are not found (version 1.4.0.4). Are you sure that you ran this
as the root user

cd /home/opensrf/Evergreen-ILS-1.4.0.4

make STAFF_CLIENT_BUILD_ID=rel_1_4_0_4 install

cp /openils/conf/opensrf.xml.example /openils/conf/opensrf.xml

cp /openils/conf/opensrf_core.xml.example /openils/conf/opensrf_core.xml

chown -R opensrf:opensrf /openils/

> Date: Fri, 26 Jun 2009 11:06:58 -0500
> From: hunt at nelinet.net
> To: open-ils-dev at list.georgialibraries.org
> Subject: [OPEN-ILS-DEV] Internal Server Error on 'Server Settings'
screen
> 
> Hi
> 
> Change my OU types and items yesterday, worked fine. Rebooted
Evergreen
> system.
> 
> OpenSRF items are up, DB is up, etc.
> 
> Try to go to Admin 'Server Settings' screen, I Get:
> ================================
> Internal Server Error
> 
> The server encountered an internal error or misconfiguration and was
> unable to complete your request.
> 
> Please contact the server administrator, [no address given] and inform
> them of the time the error occurred, and anything you might have done
> that may have caused the error.
> 
> More information about this error may be available in the server error
> log.
> Apache/2.2.9 (Ubuntu) mod_ssl/2.2.9 OpenSSL/0.9.8g mod_perl/2.0.4
> Perl/v5.10.0 Server at evergreen.nelinet.net Port 443
> =================================
> 
> This is a test system. I know the db is up/opensrf etc because I can
do
> a 
> "Circulation-->Retrieve Patron by Barcode", and it works.
> 
> 
> It just seems this Organizational stuff is SO VERY FRAGILE.
> 
> Can someone login, it is a 1.4.0.4 box, using the client
> 
> Machine: evergreen.nelinet.net
> User: admin
> Pass: nelinet3
> 
> And a valid patron by Barcode is 10000001
> See it looks up ok, but 'Server status' doesn't work.
> 
> I am at wits end on these 2 problems.
> 
> Thanks
> 
> 
> 
> 
> 
> Phil Hunt
> Program Director, Information Technology
> NELINET, Inc.
> 
> ' Direct Phone: (508)597-1924
> ' 1.508.460.7700 x1924
> 6 FAX (508)460-9455
> * hunt at NELINET.net
> 
> 
> -----Original Message-----
> From: open-ils-dev-bounces at list.georgialibraries.org
> [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of
> Hunt, Phil
> Sent: Friday, June 26, 2009 09:23 AM
> To: Evergreen Development Discussion List
> Subject: [OPEN-ILS-DEV] Wierd Client Error on Remote Connections
> 
> We have a test 1.4.0.4 Evergreen installation. We grabbed the 1.4.0.4
> client and in the building, it works fine, OPAC fine. 
> 
> On my home machine, I can get to the OPAC, but the client gets
"Status:
> OK", but a version error: 
> 
> "This server does not support your version of the staff client. Please
> check with your system administrator"
> 
> 
> Again it works fine internally, but at home, same client, I get the
> version error.
> 
> Any ideas where to look?
> 
> 
> Phil Hunt
> Program Director, Information Technology
> NELINET, Inc.
> 
> ' Direct Phone: (508)597-1924
> ' 1.508.460.7700 x1924
> 6 FAX (508)460-9455
> * hunt at NELINET.net
> 

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