[OPEN-ILS-DEV] 2-second go_print workaround did not work?

[J. Benjamin Dudley]

The interesting thing is that Evergreen will show this error message under
one Windows user, but not any others. 

Unfortunately, the computer having this issue on the circulation desk at one
of our branches in another county. 

I may be able to clone the PC so we don't have to take that one away from
the desk.


J. Benjamin Dudley

Systems Administrator
East Central Georgia Regional Library
823 Telfair Street
Augusta, GA 30901
Phone: (706) 821-2637
Cell: (706) 627-5586
http://www.ecgrl.org/



-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Jason
Etheridge
Sent: Tuesday, November 16, 2010 10:54 AM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] 2-second go_print workaround did not work?

On Tue, Nov 16, 2010 at 10:13 AM, J. Benjamin Dudley
<dudleyb_mailing at ecgrl.org> wrote:
> One of our staff received this error message today while printing a
receipt
> (and all subsequent receipts) for a patron:

This has been a thorn in my side for a long time and I've never been
able to reproduce it myself.  If you're able to reproduce it
consistently, then we may be in a position to experiment and fix it
(in the case of PINES, please let your helpdesk know in addition to
whatever you try here).  One problem is that when the bug happens, a
workaround is attempted, and the resulting print dialog forgets all of
your configured printer settings (and should rely on the operating
system level defaults).  You're using EG 1.4?  It'd be useful to know
if other folks are seeing this with other versions of EG (and
xulrunner), and whether it happens on Mac or Linux in addition to
Windows.