[OPEN-ILS-DEV] 2-second go_print workaround did not work?

[Sharp, Chris]

That indicates it may be solved by removing the [randomstring].default profile in the C:\Documents and Settings\[username]\Application Data\OpenILS\open_ils_staff_client\Profiles folder (in WinXP - in Windows Vista/7 this would be a slightly different directory path). By "solved" I mean that it may cause the problem to stop happening - if Jason or one of the other developers can ferret out the root cause of it happening in the first place, that would be ideal, of course. 


Chris Sharp 
PINES Program Manager 
Georgia Public Library Service 
1800 Century Place, Suite 150 
Atlanta, Georgia 30345 
(404) 235-7147 
csharp at georgialibraries.org 
http://pines.georgialibraries.org/ 




From: "Gordana Vitez" <gvitez at niagaracollege.ca> 
To: "Evergreen Development Discussion List" <open-ils-dev at list.georgialibraries.org> 
Sent: Wednesday, November 17, 2010 3:46:40 PM 
Subject: Re: [OPEN-ILS-DEV] 2-second go_print workaround did not work? 


Hi there, 

I'm afraid I have nothing to offer in the way of a resolution. However, I can report that we experience the same problem...under my windows login...so I'm no longer allowed to login at the circ desk. 

We are running 1.6.1.2 with Windows XP and it only happens to me. 

Thanks! 
Gordana 


Gordana Vitez 
Library Services & Systems Coordinator 
Niagara College Libraries 
Welland Campus 
300 Woodlawn Rd 
Welland Ontario 
L3C 7L3 
Phone: (905) 735 2211 ext 7404 
Fax: (905) 736 6021 
gvitez at niagaracollege.ca 

>>> "J. Benjamin Dudley" <dudleyb_mailing at ecgrl.org> 17/11/2010 2:54 pm >>> 
The interesting thing is that Evergreen will show this error message under 
one Windows user, but not any others. 

Unfortunately, the computer having this issue on the circulation desk at one 
of our branches in another county. 

I may be able to clone the PC so we don't have to take that one away from 
the desk. 


J. Benjamin Dudley 

Systems Administrator 
East Central Georgia Regional Library 
823 Telfair Street 
Augusta, GA 30901 
Phone: (706) 821-2637 
Cell: (706) 627-5586 
http://www.ecgrl.org/ 



-----Original Message----- 
From: open-ils-dev-bounces at list.georgialibraries.org 
[mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Jason 
Etheridge 
Sent: Tuesday, November 16, 2010 10:54 AM 
To: Evergreen Development Discussion List 
Subject: Re: [OPEN-ILS-DEV] 2-second go_print workaround did not work? 

On Tue, Nov 16, 2010 at 10:13 AM, J. Benjamin Dudley 
<dudleyb_mailing at ecgrl.org> wrote: 
> One of our staff received this error message today while printing a 
receipt 
> (and all subsequent receipts) for a patron: 

This has been a thorn in my side for a long time and I've never been 
able to reproduce it myself. If you're able to reproduce it 
consistently, then we may be in a position to experiment and fix it 
(in the case of PINES, please let your helpdesk know in addition to 
whatever you try here). One problem is that when the bug happens, a 
workaround is attempted, and the resulting print dialog forgets all of 
your configured printer settings (and should rely on the operating 
system level defaults). You're using EG 1.4? It'd be useful to know 
if other folks are seeing this with other versions of EG (and 
xulrunner), and whether it happens on Mac or Linux in addition to 
Windows.