[OPEN-ILS-DEV] Ejabberd error

[BUNTON, GLENN]

I did run the command as root. Sorry I didn't provide that. Followed all the instructions to the letter.


-----Original Message-----
From: open-ils-dev-bounces at list.georgialibraries.org [mailto:open-ils-dev-bounces at list.georgialibraries.org] On Behalf Of Jason Stephenson
Sent: Monday, April 14, 2014 4:23 PM
To: Evergreen Development Discussion List
Subject: Re: [OPEN-ILS-DEV] Ejabberd error

On 04/14/2014 03:36 PM, BUNTON, GLENN wrote:
> No luck. So we have begun the installation process again.
> 1. We installed Ubuntu 12.04 (Precise) in our server room.
> 2. We provide a static IP address rather than using DHCP. This is the only difference from our previous install which worked fine until Evergreen crashed.
> 3. We ran all updates before beginning Evergreen related installation processes.
> 4. We began Opensrf 2.3 installation
> 5. We get all the way to step 10 - Creat the OpenSRF Jabber users with no errors of any kind. We input the first command - ejabberdctl register router private.localhost <password> (with our chosen password) and we receive the following error: "Can't register user router at private.localhost at node ejabber at sandbox: not_allowed"
> (sandbox is the name of the machine)

You need to run the above command as root or via sudo.


> 
> How can doing everything exactly the same except giving the machine a static IP address rather than using DHCP cause this problem? 
> 
> Any more ideas on solutions because I'm now at a loss.
> 
> Thanks in advance.
> 
>  
> ________________________________________
> From: open-ils-dev-bounces at list.georgialibraries.org 
> [open-ils-dev-bounces at list.georgialibraries.org] on behalf of Sharp, 
> Chris [csharp at georgialibraries.org]
> Sent: Friday, April 11, 2014 7:44 AM
> To: Evergreen Development Discussion List
> Subject: Re: [OPEN-ILS-DEV] Ejabberd error
> 
> Hi Glenn,
> 
> ----- Original Message -----
>> From: "GLENN BUNTON" <BUNTONGA at mailbox.sc.edu>
>> To: "Evergreen Development Discussion List" 
>> <open-ils-dev at list.georgialibraries.org>
>> Sent: Friday, April 11, 2014 7:08:24 AM
>> Subject: Re: [OPEN-ILS-DEV] Ejabberd error
>>
>> Ben, this is, in fact, our case. We installed and configured 
>> initially and got it up and running using DHCP so we did everything 
>> localhost. Then we had to move the box to our server room where we 
>> gave it an official IP. The strange thing is that Evergreen still ran 
>> correctly after that.
> 
> If you had happened to restart ejabberd or rebooted the server after changing the hostname, you would have seen this problem happen then.  ejabberd was still running with the "old" hostname's configuration in memory.
> 
>> We had people working on it from the
>> desktop clients. Then one of our staff ran into a problem checking on 
>> some records that locked the system up completely. We had to reboot 
>> and that is when the problem occurred. I'll check through the archive 
>> of the list to look at the email thread you mention. Thanks.
> 
> These links may help:
> 
> http://www.process-one.net/docs/ejabberd/guide_en.html#htoc77
> http://lists.jabber.ru/pipermail/ejabberd/2011-May/006777.html
> 
> I did this myself recently (on a test server), so I know your pain!
> 
> Hope that's helpful!
> 
> Chris
> 
> --
> Chris Sharp
> PINES System Administrator
> Georgia Public Library Service
> 1800 Century Place, Suite 150
> Atlanta, Georgia 30345
> (404) 235-7147
> csharp at georgialibraries.org
> http://pines.georgialibraries.org/
> 


--
Jason Stephenson
Assistant Director for Technology Services Merrimack Valley Library Consortium
1600 Osgood ST, Suite 2094
North Andover, MA 01845
Phone: 978-557-5891
Email: jstephenson at mvlc.org