[OPEN-ILS-GENERAL] staff client gets error when testing hostname

[Daniluk, Judy]

We have several libraries getting ready to migrate to Evergreen, and in
preparation they have installed the 1.2.4.0 staff client so that the
staff can get some experience working with the Evergreen demo server.
Most of them have had no problem with it.

 

But at one library, when they enter the hostname "demo.gapines.org",
they get the status message "There was an error testing this hostname."
It happens on every computer in their facility.

 

They can bring up the demo OPAC in a web browser, so it's not a DNS
issue.

 

I have suggested to them to be sure that ports 80 and 443 are open, and
their IT guy has doublechecked.  I have confirmed that they have 1.2.4.0
installed.

 

Any suggestions?

 

 

Judy Daniluk

Technology Consultant, North Texas Library Partners

6320 Southwest Blvd, Suite 101, Fort Worth, TX 76109

jdaniluk at ntrls.org         817-377-4440          www.ntrls.org 

 

See you August 13 at CYC2009!

North Texas Library Partners, Home of the North Texas Regional Library
System

   ...Saving the world, one North Texas library at a time!

 

 

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