We have noticed that patrons are able to renew items even if other patrons have placed holds on them. Does anyone know if that is a settings issue, or is it an inherent flaw in Evergreen? Thanks! Jesse Ephraim Director, Roanoke Public Library 308 S. Walnut Roanoke, Texas 76262 (817) 491-2691 jephraim at roanoketexas.com