[OPEN-ILS-GENERAL] Subject: identifying all existing documentation

[Paul J. Weiss]

I've been Internetless much of the last couple of days (on the train to 
ALA), but I did want to chime in my hearty agreement with what Bill says, 
too. If I had started looking at Evergreen by it documentation, I likely 
would not be recommending it to folks.

Paul

At 2009/07/03  11:26 a, you wrote:
> >Good quality documentation saves users time; makes it easier for new 
> users to install, understand, and use Evergreen; and minimizes 
> duplication of effort.
>
>And it makes Evergreen more appealing as a viable choice for a larger 
>number of libraries. When we evaluate software/hardware internally, the 
>quality of the documentation gets a fair amount of attention, whether the 
>product is open source or not. Poor documentation can dramatically reduce 
>the usability/value of complex systems and that impedes adoption rates. 
>Good documentation will help alleviate "some" of the fear inherent in 
>going open source. Without it, Evergreen will remain the choice of the 
>bravest, the geekiest and/or OS fanboys (and girls :-) And while we all 
>like living in the land of the brave, the geek and the fanboy, the faster 
>Evergreen becomes mentioned in the same sentence as III and SirsiDynix, 
>the better for us AND our patrons (read taxpayer).
>BH
>
>
>*****************************************************************************
>Bill Hudson
>Deputy Administrator/Manager, Information Technology
>Library System of Lancaster County
>1866 Colonial Village Lane, Ste. 107
>Lancaster, PA  17601
>717-207-0500 ext. 1269
>http://www.lancasterlibraries.org
>


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Paul J. Weiss
Co-facilitator, Evergreen Documentation Interest Group (DIG)
Librarian. Linguist. Wordsmith
~ metadata ~ training  ~
~ technical writing ~ editing ~
~ XML ~ E-R modeling ~ taxonomies ~
paul at paulweiss.info
619-307-3853
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