[OPEN-ILS-GENERAL] Triggering holds

[George Tuttle]

Hi Jenny,

 

I was thinking about chaos theory and how it might apply to Evergreen. 

 

It would be one thing if a balance of any amount would stop a patron from
placing holds but another if it stop holds from triggering. In this case, a
penny balance would be the butterfly effect. The scenario: patron places
hold; small balance occurs; hold is suspended due to balance; patron pays
small balance several months later, hold is triggered; then, when the patron
picks the item and asks, why it took so long, and staff is baffled.

 

Aren't you sorry you asked?

 

George the Librarian

Piedmont Regional Library System, Winder, GA

  _____  

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Turner, Jennifer M
Sent: Friday, December 17, 2010 10:02 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Triggering holds

 

George, 

 

Could you elaborate on your response?  We have found that holds do not
trigger when fine thresholds are met (v. 1.6.0.6).  Users are also blocked
from placing new holds.  Is there a way to allow existing holds to trigger
while blocking the placement of new holds?  

 

Thanks!

 

Jenny

 

==============================

Jennifer Turner

PALS, A Program of the Minnesota State Colleges and Universities

 

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
George Tuttle
Sent: Tuesday, December 14, 2010 9:57 AM
To: 'Evergreen Discussion Group'
Subject: Re: [OPEN-ILS-GENERAL] Triggering holds

 

On the triggering or the placing?  When you place the restriction on the
triggering of holds, you will get unexpected consequences.  

 

That doesn't mean you can't.  Evergreen is based on the premise that the
customer knows what is best and has weighed the pros and cons.

 

George the Librarian

Piedmont Regional Library System, Winder, GA

  _____  

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Deanna Frazee
Sent: Monday, December 13, 2010 5:24 PM
To: Evergreen Discussion Group
Subject: [OPEN-ILS-GENERAL] Triggering holds

 

If a patron has overdue fees, will their hold still trigger?

 

Thanks!

 

Deanna Frazee

Killeen City Library System

205 E. Church Ave.

Killeen, TX  76541

254-501-8995

dfrazee at ci.killeen.tx.us

 

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