[OPEN-ILS-GENERAL] FIFO Holds

[Turner, Jennifer M]

Yes, that is correct - all of the branches are in the system that has FIFO enabled.

Jenny

-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Mike Rylander
Sent: Wednesday, June 23, 2010 11:48 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] FIFO Holds

On Wed, Jun 23, 2010 at 11:47 AM, Turner, Jennifer M
<jennifer.turner at mnsu.edu> wrote:
> Hello all,
>
> We have been testing the FIFO patch in version 1.6.0.5 and are having some
> issues with implementation.  We have FIFO set to 'True' at the system level
> in Organization Unit Settings.  However, when capturing an item for a hold
> from a branch, the item is still sent to a patron at that branch, even if
> patrons at other branches placed holds at an earlier date.
>
> Example:
> An item has 17 holds on it.
> Patron 1 placed a hold on 2010-02-18 at Branch X
> Patron 2 placed a hold on 2010-02-19 at Branch X
> Patron 3 placed a hold on 2010-02-21 at Branch Y
> Patron 4 placed a hold on 2010-03-02 at Branch Z
> (etc)
>
> The item is returned to branch Y.  Patron 3 at Branch Y receives the item;
> Patrons 1 and 2 are kept waiting.
>
> Do we need to set FIFO to 'True' at the branch level?  Or is there another
> configuration piece that we are missing?

In your example, branches X, Y and Z are all inside the system that
has FIFO holds enabled?

--miker

-- 
Mike Rylander
 | VP, Research and Design
 | Equinox Software, Inc. / The Evergreen Experts
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  miker at esilibrary.com
 | web:  http://www.esilibrary.com