[OPEN-ILS-GENERAL] Check out issue

[Sharp, Chris]

Mary,

This issue was happening in PINES constantly, but (as far as we have seen) this was fixed in the 1.4 branch (we're running 1.4.0.7) and we have not seen the problem in the last 9 to 10 months.  Perhaps the fix was PINES-specific, but I believe it was incorporated into trunk.  There is not an easy workaround, as far as we could tell.  We had our folks continue to check the item in until all instances of circulations were off the record.

Chris Sharp
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/

----- scrlheadlib at mts.net wrote:

> Has anyone else encountered this problem? Occasionally, (and only
> occasionally – we cannot recreate the problem) the same item is being
> checked out twice to the same patron and appears twice on their
> check-out receipt . We could live with that but here ’ s the big
> problem – when it is returned it has to be checked in twice to totally
> remove it from the patron record. i e The program does not alway s
> realize the same item has been checked out twice, thus necessitating
> two returns. ???
> 
> 
> 
> Mary Toma
> 
> South Central Regional Library
> 
> 160 Main Street
> 
> Box 1540
> 
> Winkler, MB R6W 4B4
> 
> 204-325-5864
> 
> 204-822-4092
> 
> scrlheadlib at mts.net