[OPEN-ILS-GENERAL] Error when editing

[Hardy, Elaine]

Dimitri,

 

This may be a sync or display issue. The changes you made to the record
have really been saved; but, there is a lag time in display. We had this
happen very often in 1.4.0.2. If you wait (sometimes a few minutes, in
extreme cases a few hours), the display will catch up. At it's worse, it
could even take 24 hours for the servers to sync  together and display the
changed record.  Try resetting the display a few times. If that doesn't
work, wait longer and reset again. You can also try logging off.
Sometimes, none of that will work. Putting the record aside and checking
hours later usually gave the system enough time to get back in sync.

 

The problem has pretty much been solved for us with 1.4.0.7. It happens
occasionally, but it usually means one of our bricks is experiencing
problems.

 

Elaine 

 

 

J. Elaine Hardy

PINES Bibliographic Projects and Metadata Manager

Georgia Public Library Service,

A Unit of the University System of Georgia

1800 Century Place, Suite 150

Atlanta, Ga. 30345-4304

404.235-7128

404.235-7201, fax

 

 <mailto:ehardy at georgialibraries.org> ehardy at georgialibraries.org

 <http://www.georgialibraries.org> www.georgialibraries.org

 <http://www.georgialibraries.org/pines/>
http://www.georgialibraries.org/pines/

 

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Dimitri Gogelia
Sent: Thursday, November 11, 2010 1:57 AM
To: open-ils-general at list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Error when editing

 

Hi Everyone!

I have a Problem.

 

On our server, Evergreen, version 1.4.0.2 strange things happen: I enter
the Mark-record, saves it, but then if I need to edit this entry, it is
impossible to do.All changes are lost and Mark record remains unchanged.
We have to erase the old record and enter a new one.
Who encountered this problem? Prompt problem resolution, please.

 

 

Yours,

 

Dimitri Gogelia

 

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