[OPEN-ILS-GENERAL] Help required in configuration

[Sharp, Chris]

Hello again,

> What I meant to ask was if my credentials are
> Host name given for Ubuntu is : evergreen
> url: evergreen.umt.edu.pk
> 
> What should I give against credentials in evergreen
> And what would be given againt private.localhost and public.localhost
> and localhost in evergreen will they be given as it is in the
> configuration files or they need to be changed in the configuration
> files as they are said to be examples.

If you have followed the installation instructions exactly, especially step 8 on this page: http://evergreen-ils.org/dokuwiki/doku.php?id=opensrf:1.6:install , then you don't have to worry about credentials for the private/public domains.

> >>Are you able to login via srfsh?
> Yes srfsh logins fine and the test runs fine & I am using -l switch to
> start that is
> osrf_ctl.sh -l -a start_all
> 
> What is the default password for admin user

username: admin
password: open-ils

(Be sure this is the first thing you change if you begin using your system in a live instance!)

Now that you know this, start srfsh (as the opensrf user) and follow the instructions here: http://evergreen-ils.org/dokuwiki/doku.php?id=server:1.6.1:install#testing_connections_to_evergreen .  Does this work as shown in the example?  If not, follow the troubleshooting steps here: http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors .

> 
> I have tried to login staff client with admin user and admin as
> password and all the users but it does not connect at all and gives
> error
> {
> Network or server failure. Please check your Internet connection to
> undefined and choose Retry Network. If you need to enter Offline Mode,
> choose Ignore Errors in this and subsequent dialogs. If you believe
> this error is due to a bug in Evergreen and not network problems,
> please contact your help desk or friendly Evergreen administrators,
> and give them this information:
> method=open-ils.auth.authenticate.init
> params=["admin"]
> THROWN:
> Network Failure: status = <unknown>
> service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22admin%22
> STATUS:
> <unknown>
> }
> 
> And what is this error

The staff client will not work if the underlying OpenSRF system isn't working.  A "Network or server failure" message just means that the staff client was not able to receive an expected message back from the server.  You need to perform the troubleshooting steps I link to above before trying to log in again.

Hope that helps!

-- 
Chris Sharp
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/