[OPEN-ILS-GENERAL] Help required in configuration

[Muhammad Faiz Chishti]

Thank you Chris

Things started to work you were absolutely right

As I have checked according to your guidance the  srfsh command was not responding properly I followed the troubleshooting guide and stopped the service with prescribed commands no diagnostic was made except that the apache required a virtual host and when I started the services again after the command

/openils/bin/autogen.sh -c /openils/conf/opensrf_core.xml -u

Some updates were made and srfsh started to work 

Now Sir I don’t understand where the error is but the system seems to work fine if you plz kindly check my server that is 


https://evergreen.umt.edu.pk

when I restart the machine I have to go through all the trouble shooting again and then it starts working again  it also gives the error fopen something on the log file directory /tmp/srfsh.log

another thing I wanted to ask was which is the best OS and its version to support which Evergreen version that is the most stable.

I have to install the staff client behind isa server what are the configurations required



-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Sharp, Chris
Sent: Monday, February 07, 2011 4:33 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Help required in configuration

Hello again,

> What I meant to ask was if my credentials are Host name given for 
> Ubuntu is : evergreen
> url: evergreen.umt.edu.pk
> 
> What should I give against credentials in evergreen And what would be 
> given againt private.localhost and public.localhost and localhost in 
> evergreen will they be given as it is in the configuration files or 
> they need to be changed in the configuration files as they are said to 
> be examples.

If you have followed the installation instructions exactly, especially step 8 on this page: http://evergreen-ils.org/dokuwiki/doku.php?id=opensrf:1.6:install , then you don't have to worry about credentials for the private/public domains.

> >>Are you able to login via srfsh?
> Yes srfsh logins fine and the test runs fine & I am using -l switch to 
> start that is osrf_ctl.sh -l -a start_all
> 
> What is the default password for admin user

username: admin
password: open-ils

(Be sure this is the first thing you change if you begin using your system in a live instance!)

Now that you know this, start srfsh (as the opensrf user) and follow the instructions here: http://evergreen-ils.org/dokuwiki/doku.php?id=server:1.6.1:install#testing_connections_to_evergreen .  Does this work as shown in the example?  If not, follow the troubleshooting steps here: http://evergreen-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors .

> 
> I have tried to login staff client with admin user and admin as 
> password and all the users but it does not connect at all and gives 
> error { Network or server failure. Please check your Internet 
> connection to undefined and choose Retry Network. If you need to enter 
> Offline Mode, choose Ignore Errors in this and subsequent dialogs. If 
> you believe this error is due to a bug in Evergreen and not network 
> problems, please contact your help desk or friendly Evergreen 
> administrators, and give them this information:
> method=open-ils.auth.authenticate.init
> params=["admin"]
> THROWN:
> Network Failure: status = <unknown>
> service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22
> admin%22
> STATUS:
> <unknown>
> }
> 
> And what is this error

The staff client will not work if the underlying OpenSRF system isn't working.  A "Network or server failure" message just means that the staff client was not able to receive an expected message back from the server.  You need to perform the troubleshooting steps I link to above before trying to log in again.

Hope that helps!

--
Chris Sharp
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/