[OPEN-ILS-GENERAL] Help required in configuration

Sharp, Chris csharp at georgialibraries.org
Tue Feb 8 08:02:46 EST 2011


Hi Muhammad,

I had answered you in our off-list discussion - I'm assuming you're re-asking on the list for others to help (or perhaps my response didn't come through?).  Here was my response, in:


First thing I'll say is that it's better to have these discussions on the list, because 1) it allows other people to benefit from the answers to your questions and 2) it allows more experienced and skilled people to verify that the answers I'm giving you are correct.
 
> As I have checked according to your guidance the srfsh command was not
> responding properly I followed the troubleshooting guide and stoped
> the service with prescribed commands no diagnostic was made except
> that the apache required a virtual host

If the error is something like:

[Mon Feb 07 07:53:36 2011] [warn] NameVirtualHost *:80 has no VirtualHosts

That can be safely ignored.

> and when I started the
> services again after the command
>
> /openils/bin/autogen.sh -c /openils/conf/opensrf_core.xml -u
>
> Some updates were made and srfsh started to work

If you had not run that command before, that was likely the reason for your error.

> Now Sir I don’t understand where the error is but the system seems to
> work fine if you plz kindly check my server that is
>
> https://evergreen.umt.edu.pk

Aside from testing that the OPAC responds (which it seems to), there's not a lot of checking I can really do.  You'll need to be more specific about what errors you're encountering.

>
> when I restart the machine I have to go through all the trouble
> shooting again and than it starts working again it also gives the
> error fopen some thing on the log file directory /tmp/srfsh.log

The proper way to restart a server running Evergreen is to stop Evergreen services (as the opensrf user):

osrf_ctl -l -a stop_all

before you shut down or restart your system.  If you don't do that, you will need to manually delete the .pid files in /openils/var/run/ with the command:

rm /openils/var/run/*.pid

then start your services with:

osrf_ctl -l -a start_all

You'll need to provide the specific wording of the error for me (or others on the mailing list) to be able to know what it is.
 
> another thing I wanted to ask was which is the best OS and its version
> to support which Evergreen version that is the most stable.

Ubuntu 10.04 is fine for Evergreen.  Most of the Evergreen development team uses Debian stable, and some use Fedora.

Let's take this back to the mailing list if you continue to have issues.  Good luck!

Chris


-- 
Chris Sharp
PINES Program Manager
Georgia Public Library Service
1800 Century Place, Suite 150
Atlanta, Georgia 30345
(404) 235-7147
csharp at georgialibraries.org
http://pines.georgialibraries.org/


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