[OPEN-ILS-GENERAL] Homebound and checkout history

[Lisa Hill]

Hi-

We have had checkout history since 2004 when we were on III.

When we did not have it when we went live on 09/24/2010 it was the biggest complaint by far.

In fact, it is still one of the biggest complaints(under III patrons could see their WHOLE checkout history and then sort by the fields), due to OPAC slowness in general we had to limit this to only 10 records per page. However template toolkit will solve this (and many more) slowness issues.

Patrons have to OPT in for it to collect it- and under III and Evergreen  you can not even SEE it in the staff client- you can not even tell if someone had it turned on.
We made sure it was that way and wrote the requirements

Checkout History has been a lifesaver for our homebound patrons- but the patrons have to opt in.
If you want to see how KCLS put the checkout history in action please feel free to look at the attachment.

I hope this helps.
Lisa



-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Hardy, Elaine
Sent: Tuesday, May 31, 2011 11:06 AM
To: 'Evergreen Discussion Group'
Subject: Re: [OPEN-ILS-GENERAL] Homebound?

It wasn't privacy concerns with staff. If information is retained, it is warrantable. When libraries have explained that to PINES patrons, they generally agree that they don't need the borrowing history as much as they thought.

As the Dead said-- "if you got a warrant, I guess you're gonna come in"

Elaine
 

J. Elaine Hardy
PINES Bibliographic Projects and Metadata Manager Georgia Public Library Service, A Unit of the University System of Georgia
1800 Century Place, Suite 150
Atlanta, Ga. 30345-4304
404.235-7128
404.235-7201, fax

ehardy at georgialibraries.org
www.georgialibraries.org
http://www.georgialibraries.org/pines/


-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Elizabeth B. Thomsen
Sent: Tuesday, May 31, 2011 1:05 PM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] Homebound?

Privacy concerns are important, but many people really want the system to be able to maintain their borrowing history.  We'd like to see all patrons be able to opt into borrowing history, with flexible controls for sharing that information.

Some homebound people can access the catalog, place their own holds, etc., and really just need delivery service from the library, while others want and need a more comprehensive service that includes selecting titles for them.  For that level of service, I think they need to opt into having their borrowing history tracked and being used appropriately by staff.
(Especially if the alternative is having staff track borrowing in some less-efficient manner, which is what many people are doing now.)

On 5/31/2011 12:42 PM, Georgette Rogers wrote:
> I understand about privacy, but isn't homebound different.  Since they
cant get to the computers or request the books, we have to have some way to keep track, and we select the books for them.
>
>
> Georgette Rogers
> Circulation Supervisor
> Liberty Lake Municipal Library
> 23123 E  Mission Ave
> Liberty Lake, WA 99019
> 509-435-0778
> 1-866-729-8507
> ________________________________________
> From: open-ils-general-bounces at list.georgialibraries.org
> [open-ils-general-bounces at list.georgialibraries.org] On Behalf Of 
> Hardy, Elaine [ehardy at georgialibraries.org]
> Sent: Tuesday, May 31, 2011 9:16 AM
> To: 'Evergreen Discussion Group'
> Subject: Re: [OPEN-ILS-GENERAL] Homebound?
>
> PINES libraries purposefully did not want a history of the items a 
> specific patron has checked out retained as a means to protect the 
> privacy of their library records.
>
>
>
> Elaine
>
>
> J. Elaine Hardy
> PINES Bibliographic Projects and Metadata Manager Georgia Public 
> Library Service, A Unit of the University System of Georgia
> 1800 Century Place, Suite 150
> Atlanta, Ga. 30345-4304
> 404.235-7128
> 404.235-7201, fax
>
> ehardy at georgialibraries.org
> www.georgialibraries.org
> http://www.georgialibraries.org/pines/
>
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf 
> Of Garry Collum
> Sent: Saturday, May 28, 2011 9:16 AM
> To: Evergreen Discussion Group
> Subject: Re: [OPEN-ILS-GENERAL] Homebound?
>
> but also containing a history of the items a patron has read


-------------- next part --------------
A non-text attachment was scrubbed...
Name: checkouthistory.pdf
Type: application/pdf
Size: 135484 bytes
Desc: checkouthistory.pdf
Url : http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20110531/cba45246/attachment-0001.pdf