[OPEN-ILS-GENERAL] Getting network failure errors when saving large MARC files (EG master, post 2.1)

[Yamil Suarez]

Hello,

I have been running some test servers based on different master  
snapshots for the last two months and I am getting a "Network Failure"  
errors whenever I try to save large MARC records. (See attached sample  
MARC record). These large records will have around 100 MARC fields.  
These records can have, for example, fifty 7xx fields and twenty 9xx  
fields. (We are a music college library and we store all performer  
names and song titles with these extra fields.) Also, because the  
these MARC records are so large, the "Network Failure" error window  
appears with a height that goes way past the size of my resolution.  
Therefore the OK button at the bottom of the error window is  
completely out of view. (See attached screenshot.)

Here is the beginning of the text of this "Network Failure" error...

----------------------------

Network or server failure.  Please check your Internet connection to  
10.4.45.5 and choose Retry Network.  If you need to enter Offline  
Mode, choose Ignore Errors in this and subsequent dialogs.  If you  
believe this error is due to a bug in Evergreen and not network  
problems, please contact your help desk or friendly Evergreen  
administrators, and give them this information:
method=open-ils.cat.biblio.record.xml.update
params=["3473a04e76336b471afa60468c4b0990",2799,"<record  
xsi:schemaLocation=\"http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd 
\" xmlns:xsi=\"http://www.w3.org/2001/XMLSchema-instance\" xmlns=\"http://www.loc.gov/MARC21/slim 
\">\n  <leader xmlns:marc=\"http://www.loc.gov/MARC21/slim\">03887cjm  
a2200865 a 4500</leader>\n  <controlfield tag=\"001\" xmlns:marc=\"http://www.loc.gov/MARC21/slim 
\">2799</controlfield>\n  <controlfield tag=\"003\" xmlns:marc=\"http://www

<snip>
------------------------------




To try to fix this error we changed Apache's Change KeepAliveTimeout  
from 1 to 3, and the error message was different. (See attached file.)  
The error we got was....




-----------------

Please open a helpdesk ticket and include the following text:

Wed Oct 19 2011 09:44:28 GMT-0400 (Eastern Standard Time)

Record not likely updated.


{
	"message":"r is null",
	"fileName":"chrome://open_ils_staff_client/content/cat/opac.js",
	"lineNumber":262,
	"stack":"(\"<record xsi:schemaLocation=\\\"http://www.loc.gov/MARC21/slim 
  http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd\\\"  
xmlns:xsi=\\\"http://www.w3.org/2001/XMLSchema-instance\\\" xmlns=\\\"http://www.loc.gov/MARC21/slim 
\\\">\\n  <leader xmlns:marc=\\\"http://www.loc.gov/MARC21/slim\\ 
\">05423cjm a2201261 a 4500</leader>\\n  <controlfield tag=\\\"001\\\"  
xmlns:marc=\\\"http://www.loc.gov/MARC21/slim\\\">164</controlfield>\ 
\n  <controlfield tag=\\\"003\\\" xmlns:marc=\\\"http://www.loc.gov/MARC21/slim 
\\\">CONS</controlfield>\\n  <datafield tag=\\\"035\\\" ind1=\\\" \\\"  
ind2=\\\" \\\" xmlns:marc=\\\"http://www.loc.gov/MARC21/slim\\\">\ 
\n    <subfield code=\\\"a\\\">259</subfield>\\n  </datafield>\\n   
<controlfield tag=\\\"005\\\">20111019134245.0</controlfield>\\n   
<controlfield tag=\\\"007\\\" xmlns:marc=\\\"http://www.loc.gov/MARC21/slim 
\\\">sduzmnznnmlne</controlfield>\\n
<snip>
------------------


Thank you in advance for any help you can offer us,
Yamil





-------------- next part --------------
A non-text attachment was scrubbed...
Name: network_failure_error_dialog.jpg
Type: image/jpeg
Size: 582498 bytes
Desc: not available
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20111019/9faf732a/attachment-0001.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: export.biblio.UTF-8.USMARC
Type: application/octet-stream
Size: 5445 bytes
Desc: not available
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20111019/9faf732a/attachment-0001.obj>
-------------- next part --------------
An embedded and charset-unspecified text was scrubbed...
Name: second_network_error_output.txt
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20111019/9faf732a/attachment-0001.txt>