[OPEN-ILS-GENERAL] ***SPAM*** Re: View Holds Screen

[Fiona Borthwick]

Hi Tina,

It is good to know that you would like to achieve the same as us!  It 
seems like Evergreen should offer this as a default as surely all 
consortiums would want to be able to see their own system's holds list.  
Your description of the problem sums the issue up nicely!

Thanks,
Fiona

On 21/08/2012 20:20, Tina Ji (Project Sitka) wrote:
> We are facing the same issue.
>
> On View Holds screen from a title record, holds can be filtered by 
> Pickup (Requesting) Library. If the Filter checkbox is selected, on 
> the OU tree you can only select a branch. Our multi-branch libraries 
> want to view a list of all holds to be picked up at any branch of 
> their library. It would be great if libraries can scale up and down 
> the OU tree to view the holds within the selected scope.
>
>
>
> Quoting Mike Rylander <mrylander at gmail.com>:
>
>> On Tue, Aug 21, 2012 at 11:43 AM, Fiona Borthwick
>> <fiona.borthwick at ptfs-europe.com> wrote:
>>> Hello,
>>>
>>> I am hoping someone can help me with this query please.  I may be 
>>> missing a
>>> setting somewhere but have spent a considerable amount of time 
>>> looking for
>>> the answer.
>>>
>>> Our customer would like to be able to see their own 'system' holds when
>>> using the 'View Holds' option under the 'Actions for this Record' 
>>> menu.  The
>>> filter option is not really suitable  here as it will only allow 
>>> them to
>>> filter to one branch.  Ideally they would like to be presented with 
>>> a full
>>> list of holds for their own system.  We are finding that we can only 
>>> filter
>>> to the branch or see the entire consortium holds list.
>>
>> Do you mean "holds that are currently targeting items in my system" or
>> "holds placed by users who's home library is in my system" or
>> something else?  OTTOMH, I don't recall if the UI presents a way to do
>> either of those, but the data is there for both ... but, first we need
>> to understand the desired outcome.
>>
>> -- 
>> Mike Rylander
>>  | Director of Research and Development
>>  | Equinox Software, Inc. / Your Library's Guide to Open Source
>>  | phone:  1-877-OPEN-ILS (673-6457)
>>  | email:  miker at esilibrary.com
>>  | web:  http://www.esilibrary.com
>>
>
>
>
> Tina Ji
> 1-888-848-9250
> Trainer/Help Desk Specialist
> BC Libraries Cooperative/Sitka
>
>
>

-- 
Fiona Borthwick
Customer Services Consultant, PTFS Europe Limited
Content Management and Library Solutions

+44 (0) 800 756 6803  (phone)
+44 (0) 7540 768230  (mobile)
+44 (0) 800 756 6384 (fax)
fiona.borthwick at ptfs-europe.com
skype: fionaborthwick1

http://www.ptfs-europe.com