[OPEN-ILS-GENERAL] When the Printer Settings Editor stops working

[George Tuttle]

Thanks, I will test this. I don't understand why when I deleted the OpenILS
folder didn't wipe out the prefs.js file. It should have, shouldn't it?  I
guess not.

George the Librarian
Piedmont Regional Library System
Winder, GA

-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Thomas Berezansky
Sent: Wednesday, January 25, 2012 10:52 AM
To: open-ils-general at list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] When the Printer Settings Editor stops
working

I assume that part of the problem is differences in what context is  
expected for a given receipt template.

Hold and Transit *slips* use the default context, for example, while  
some groups expect them to use the receipt context.

To reset all printing related preferences you would need to wipe out  
the prefs.js file or the proper lines within it (or use the  
"about:config" interface from the admin menu) to remove all set  
preferences that start with "print.", as well as remove all  
gPrintSettings.* files from the chrome directory (profile or install  
directory, as appropriate).

Once things are reset you would need to re-configure your printing,  
obviously, but extra settings will no longer be there.

Thomas Berezansky
Merrimack Valley Library Consortium


Quoting George Tuttle <gtuttle at prlib.org>:

> The problem:
>
> On some circulation computers the Printer Settings Editor in Evergreen
> Staff/Client works, and on others , it doesn’t.
>
>
>
> In cases where it doesn’t, “Set Default Printer and Print Test Page”
> responds and prints a test page to the correct printer. And the test page
> will follow the page settings set in the Printer Settings Editor. BUT in
> Check Out and Check In, it will ignore the Printer Settings Editor and
> receipts will print to the holds pull list, default printer and other
> bizarre behavior. And though one can select the printer prompt option,
that
> can result in an unusable, 8 ½ inch receipt with a ½ inch margin.
>
>
>
> Is there a solution to this problem? Deleting the OpenILS folder, doesn’t
> help. Playing with the Printer Property in Windows, doesn’t work either
>
>
>
> Evergreen version 2.1.1
>
>
>
> Thanks
>
>
>
> George Tuttle
>
> Computer Services Librarian
>
> Piedmont Regional Library System
>
> 770-867-2762 x113
>
> 770-891-0654 (cell)
>
> 770-867-7483 (fax)
>
>  <mailto:gtuttle at prlib.org> gtuttle at prlib.org
>
>
>
>