[OPEN-ILS-GENERAL] FW: Epson TM-t88iv printer question

[Tara Robertson]

Janet,

Thank you! That did it. Thanks for the link to the
http://www.posguys.com/receipt-printer_12/Epson-TM-T88V_1033/?pn=C31CA85325#

ITS had tried newer older version of the driver, but not this specific one.
It works.

Wow, I'm so thrilled. Thank you for your help.

Cheers,
Tara

On Thu, Jan 26, 2012 at 6:18 PM, Janet Royer <janetr at ci.burlington.wa.us>wrote:

>  Tara,****
>
> ** **
>
> I’ve done a bit more testing on the printer and even though we are not
> getting the error messages, it is printing a full page rather than cutting
> off at the end of the receipt.  I’ll keep you posted if I figure that out.
> ****
>
> ** **
>
> Janet Royer****
>
> SysAdmin/Circ Supervisor****
>
>  ****
>
> Burlington Public Library****
>
> 820 E Washington Ave****
>
> Burlington WA  98233****
>
> 360-755-0760****
>
> janetr at ci.burlington.wa.us****
>
>  ****
>
> *From:* Tara Robertson [mailto:information.detective at gmail.com]
> *Sent:* Thursday, January 26, 2012 4:42 PM
> *To:* Janet Royer
> *Subject:* Re: FW: Epson TM-t88iv printer question****
>
>  ** **
>
> Sorry for not completely reading your email. Can you send me the link for
> the driver you used? I'd like to forward it to our IT department. What
> version of Evergreen are you using again?
>
> Thanks,
> Tara****
>
> On Thu, Jan 26, 2012 at 3:14 PM, Janet Royer <janetr at ci.burlington.wa.us>
> wrote:****
>
> Please ignore the previous message.  I was able to find the older print
> driver and install it which has fixed our problem.****
>
>  ****
>
> Janet Royer****
>
> SysAdmin/Circ Supervisor****
>
>  ****
>
> Burlington Public Library****
>
> 820 E Washington Ave****
>
> Burlington WA  98233****
>
> 360-755-0760****
>
> janetr at ci.burlington.wa.us****
>
>  ****
>
> *From:* Janet Royer
> *Sent:* Thursday, January 26, 2012 2:25 PM
> *To:* 'information.detective at gmail.com'
> *Subject:* Epson TM-t88iv printer question****
>
>  ****
>
> Hello Tara,****
>
>  ****
>
> I noticed in the Evergreen ILS list archives that you had been doing
> research about how to make an Epson TM-T88iv receipt printer work with
> Evergreen and Windows 7.  Have you resolved that issue?  We are trying to
> install and I have been receiving the same error messages which you
> encountered.  ****
>
>  ****
>
> I also noticed that one of the resolutions recommended was using ver 4.12
> of the printer driver.  I’ve been unable to locate this driver and wondered
> if I should bother looking further or if there was a different solution.**
> **
>
>  ****
>
> Thank you for any help you may offer!****
>
>  ****
>
>  ****
>
> Janet Royer****
>
> SysAdmin/Circ Supervisor****
>
>  ****
>
> Burlington Public Library****
>
> 820 E Washington Ave****
>
> Burlington WA  98233****
>
> 360-755-0760****
>
> janetr at ci.burlington.wa.us****
>
>  ****
>
> ** **
>
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