[OPEN-ILS-GENERAL] ***SPAM*** Re: error registering workstation with staff client 2.2

Lazar, Alexey Vladimirovich alexey.lazar at mnsu.edu
Tue Jul 10 11:50:10 EDT 2012

Hello, Patrick.

I haven't seen this particular error, I think.  That said, I have found that before spending too much time trying to troubleshoot an error, it's best to try a few easy fixes, which could save a lot of time.

In no particular order:

* Restart Apache, opensrf.
* Re-run autogen.sh.
* Try creating a new profile for the staff client.

On Jul 10, 2012, at 08:45 , St-Jacques, Patrick wrote:

> I opened the staff client  software and when I log in using egamin I get an error in registering my workstation
> Here is the error I get
> method=open-ils.actor.org_tree.descendants.retrieve
> params=[1,0]
> {"payload":[],"debug":"osrfMethodException :  *** Call to [open-ils.actor.org_tree.descendants.retrieve] failed for session [1341927880.725699.134192788031226], thread trace [1]:\nException: OpenSRF::EX::ERROR 2012-07-10T09:44:40 OpenSRF::Application /usr/local/share/perl5/OpenSRF/Application.pm:211 System ERROR: Call to open-ils.storage for method open-ils.storage.actor.org_unit.descendants.atomic \n failed with exception: Exception: OpenSRF::EX::ERROR 2012-07-10T09:44:40 OpenILS::Application::AppUtils /usr/local/share/perl5/OpenILS/Application/AppUtils.pm:186 System ERROR: Exception: OpenSRF::DomainObject::oilsMethodException 2012-07-10T09:44:40 OpenSRF::AppRequest /usr/local/share/perl5/OpenSRF/AppSession.pm:1064 <404>  Method [open-ils.storage.actor.org_unit.descendants.atomic] not found for OpenILS::Application::Storage\n\n : \n\n","status":500}
> It seems to be related to open-ils.storage.actor.org_unit.descendants.atomic
> Anybody encounter this error and have a solution
> Patrick St-Jacques
> IT Analyst | Information Technology Branch
> Government of Canada

Alexey Lazar
Information System Developer and Integrator

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