[OPEN-ILS-GENERAL] ***SPAM*** e-mail bounce back

Thomas Berezansky tsbere at mvlc.org
Wed Jul 11 16:54:32 EDT 2012

There are many reasons that can happen.

1 - Email addresses come and go
2 - Patrons and staff can mis-enter them, even if they look right at a glance
3 - Anti-spam measures
4 - Email isn't guaranteed to be reliable even if everything appears  
to be correct

Thomas Berezansky
Merrimack Valley Library Consortium

Quoting SWhittaker at notl.org:

> Hello
> Does anyone know why when the system generates e-mails for overdue notices
> and hold requests, periodically some e-mails will bounce back.  I have
> checked patron records when this occurs and all seems to be in order.
> Thanks
> Sharon Whittaker
> Technical Services Assistant
> Niagara-on-the-Lake Public Library
> 905-468-2023
> swhittaker at notl.org
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