[OPEN-ILS-GENERAL] ***SPAM*** RE: error registering workstation with staff client 2.2

[St-Jacques, Patrick]

We are very close to get it going. When I get the error on the staff client I looked at the gatewaty.log on the opensil log files and I found this

osrf_json_gw 2012-07-12 10:20:16 [WARN:7258:osrf_stack.c:238:134210181672585] The stack doesn't know what to do with the provided message code: 500, name osrfMethodException. Passing UP.
osrf_json_gw 2012-07-12 10:20:16 [INFO:7258:osrf_stack.c:163:134210181672585] Message processing duration 0.000060
osrf_json_gw 2012-07-12 10:20:16 [ERR :7258:./osrf_json_gateway.c:348:134210181672585] Gateway received error:  *** Call to [open-ils.actor.org_tree.descendants.retrieve] failed for session [1342102816.580678.13421028167258], thread trace [1]:
Exception: OpenSRF::EX::ERROR 2012-07-12T10:20:16 OpenSRF::Application /usr/local/share/perl5/OpenSRF/Application.pm:211 System ERROR: Call to open-ils.storage for method open-ils.storage.actor.org_unit.descendants.atomic
failed with exception: Exception: OpenSRF::EX::ERROR 2012-07-12T10:20:16 OpenILS::Application::AppUtils /usr/local/share/perl5/OpenILS/Application/AppUtils.pm:186 System ERROR: Exception: OpenSRF::DomainObject::oilsMethodException 2012-07-12T10:20:16 OpenSRF::AppRequest /usr/local/share/perl5/OpenSRF/AppSession.pm:1064 <404>  Method [open-ils.storage.actor.org_unit.descendants.atomic] not found for OpenILS::Application::Storage

:


osrf_json_gw 2012-07-12 10:20:16 [INFO:7258:./osrf_json_gateway.c:410:134210181672585] Completed processing service=open-ils.actor, method=open-ils.actor.org_tree.descendants.retrieve

Does naybody know what this is and how to fix this?

Patrick St-Jacques
Phone 613-948-0699 |
IT Analyst | Information Technology Branch
Share Services Canada | 25 Fitzgerald Road, Ottawa ON K2H 1C3
Government of Canada

From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Mary Llewellyn
Sent: July 11, 2012 1:33 PM
To: 'Evergreen Discussion Group'
Subject: [OPEN-ILS-GENERAL] ***SPAM*** RE: error registering workstation with staff client 2.2

Ben recommends not running it right now until the system settles down. It's difficult for him to separate what may be a software problem with the network problems your library has been experiencing.

I'll let you know when he gives the green light.

Sorry.

Mary


From: open-ils-general-bounces at list.georgialibraries.org<mailto:open-ils-general-bounces at list.georgialibraries.org> [mailto:open-ils-general-bounces at list.georgialibraries.org]<mailto:[mailto:open-ils-general-bounces at list.georgialibraries.org]> On Behalf Of St-Jacques, Patrick
Sent: Tuesday, July 10, 2012 9:46 AM
To: open-ils-general at list.georgialibraries.org<mailto:open-ils-general at list.georgialibraries.org>
Subject: [OPEN-ILS-GENERAL] error registering workstation with staff client 2.2

I opened the staff client  software and when I log in using egamin I get an error in registering my workstation

Here is the error I get



method=open-ils.actor.org_tree.descendants.retrieve
params=[1,0]
THROWN:
{"payload":[],"debug":"osrfMethodException :  *** Call to [open-ils.actor.org_tree.descendants.retrieve] failed for session [1341927880.725699.134192788031226], thread trace [1]:\nException: OpenSRF::EX::ERROR 2012-07-10T09:44:40 OpenSRF::Application /usr/local/share/perl5/OpenSRF/Application.pm:211 System ERROR: Call to open-ils.storage for method open-ils.storage.actor.org_unit.descendants.atomic \n failed with exception: Exception: OpenSRF::EX::ERROR 2012-07-10T09:44:40 OpenILS::Application::AppUtils /usr/local/share/perl5/OpenILS/Application/AppUtils.pm:186 System ERROR: Exception: OpenSRF::DomainObject::oilsMethodException 2012-07-10T09:44:40 OpenSRF::AppRequest /usr/local/share/perl5/OpenSRF/AppSession.pm:1064 <404>  Method [open-ils.storage.actor.org_unit.descendants.atomic] not found for OpenILS::Application::Storage\n\n : \n\n","status":500}
STATUS:

It seems to be related to open-ils.storage.actor.org_unit.descendants.atomic

Anybody encounter this error and have a solution


Patrick St-Jacques
IT Analyst | Information Technology Branch
Government of Canada

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