[OPEN-ILS-GENERAL] Library2Go / Overdrive

[Brian Greene]

Some of our libraries are running into a problem whereby patrons with an automatic alert (penalty/message) on their account - e.g. expired, maximum fines - are unable to access Library2Go ebooks. That's potentially acceptable in some cases, but the alert also appears when patrons have reached their maximum allowable physical checkouts. These patrons are blocked from Library2Go even though they shouldn't be.  
 
Any thoughts on how to address this? 
 
Thanks,
Brian
 
 
Brian Greene, Library Director
Columbia Gorge Community College 
The Dalles, Oregon 97058
(541) 506-6080 | www.cgcc.cc.or.us 
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