[OPEN-ILS-GENERAL] Recalling Circulating Items in 2.2

[Sally Fortin]

Hi everyone,

I've been testing the recalls feature in Evergreen version 2.2RC1 that 
enables a user to configure automatic recalls of circulating items that 
are needed for another patron.  Dan Scott provided some information 
regarding this feature via email, but I'm encountering some problems 
when trying to use the feature and would like to know if anyone else is 
using it successfully.  In short, if I configure the library settings 
for the recall and if I place a hold on the circulating item via the 
jspac or the tpac in RC1, then the item is not recalled.

As an aside, if I do the same process in 2.2beta2 using the jspac, then 
the item is recalled but the truncated loan period is incorrect.  If I 
do the same process in 2.2beta2 using the tpac, then the item is not 
recalled at all.

The steps that I took are the following:

1. In the library settings editor, I configured the following:

  * Recalls: An array of fine amount, fine interval, and maximum fine -
    I used the example in the definition - [5.00,"1 day",50.00]
  * Recalls: Circulation duration that triggers a recall - I entered the
    value, 7 days
  * Recalls: Truncated loan period  - I entered the value 2 days.

2. I checked out the only copy of a title to Patron A. The circulation 
duration for the item was 2 weeks.

3. Patron B placed a hold on the copy.  I believed that this would 
trigger the automatic recall in which the item's due date would be 
shortened and renewals would drop to zero.  However, nothing changed.

If you are using this feature successfully, would you describe the steps 
that you take to use it? I'm happy to document this feature for the 
community if it has not been documented elsewhere.

Thanks,
Sally


-- 
Sally Fortin
Director of Education
Equinox Software Inc. / Your Library's Guide to Open Source
Tel:    770-709-5572
Email:sfortin at esilibrary.com
Fax:    1-866-497-6390

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