[OPEN-ILS-GENERAL] Display Holds Queue Position in TPAC?

[Ann Young]

Lindsay,

Thanks for your response. That statement does show up for us as well.  I
think that our patrons (and I) were misinterpreting that to mean that there
were "x" number of *total* holds on "x" number of circulating copies.  I
see now after doing a little more testing that that number is actually the
patron's position in the queue as it appears in the Staff Client.  And it
does seem to be updating itself accurately as the hold works its way
towards fulfillment.

Thanks again,

Ann

On Tue, Nov 6, 2012 at 7:31 AM, Lindsay Stratton <lstratton at pls-net.org>wrote:

> We are running 2.2 and the TPAC, and hold queue position does display. I
> don't know how it is configured, but I think it is pretty much default
> behavior - we have not customized any of that display, at any rate.
>
> In the patron account > items on hold list queue position is in the Status
> column and looks like "Waiting for copy / 21 hold on 41 circulating
> copies."
>
> Screen shot here:
> http://plum.pls-net.org/twiki/bin/view/Evergreen/OpacMyAccountHolds
>
> FWIW, the queue position value *appears* to be static, indicates the
> number of holds placed before your hold,  and does not adjust as other
> holds are filled. It certainly does not have any relationship to
> hold fulfillment (unless, I guess, one is using first-in-first-out
> hold fulfillment!)
>
> Hope this helps.
>
>
> Lindsay Stratton
> Training Coordinator
> Pioneer Library System
> 2557 State Rte 21
> Canandaigua, NY 14424
>
> http://www.pls-net.org
>
>
> ------------------------------
>
> *From: *"Ann Young" <younga at santacruzpl.org>
> *To: *open-ils-general at list.georgialibraries.org
> *Sent: *Monday, November 5, 2012 4:53:17 PM
> *Subject: *[OPEN-ILS-GENERAL] Display Holds Queue Position in TPAC?
>
>
> Hello,
>
> We just upgraded to Evergreen 2.3 and in doing so moved from the old
> JSOPAC to the TPAC.  In the old OPAC we had been able to display the holds
> queue position in "My Account" by modifying "myopac.js" (changing "var
> showHoldQueuePosition = false" to "true").  Is there any possible way to
> show the queue position for patrons in the TPAC?  I understand that there
> are potentially issues with the accuracy of the queue position, but our
> patrons are very anxious to have this functionality available to them.
>
> Thanks for any help,
>
> Ann Young
> Systems Coordinator
> Santa Cruz Public Libraries
> 224 Church Street
> Santa Cruz, CA 95060
> (831) 427-7707 ext. 7766
>
>
>
>
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