[OPEN-ILS-GENERAL] Hold is behind circ desk option

Tina Ji (Project Sitka) tji at sitka.bclibraries.ca
Mon Apr 22 12:04:48 EDT 2013


Hi Elaine,

When "Behind Desk pickup supported" is set to TRUE and "Hold is behind  
Circ Desk" flag is on in the patron record, it will be indicated on  
the hold slip to route the item to Private Hold Shelf. If the "Hold is  
behind Circ Desk" flag is off, it will indicated to route the item to  
Public Hold Shelf.

Tina

Quoting "Hardy, Elaine" <ehardy at georgialibraries.org>:

> We do not have that set to true.
>
> What is the expected behavior when it is set to true?
>
> Elaine
>
> ________________________________
>
>
> J. Elaine Hardy
> PINES Bibliographic Projects & Metadata Manager
> Georgia Public Library Service
> 1800 Century Place, Ste 150
> Atlanta, Ga. 30345-4304
>
> 404.235-7128
> 404.235-7201, fax
> ehardy at georgialibraries.org
> www.georgialibraries.org
> www.georgialibraries.org/pines
>
>
>
>
>
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
> Tina Ji (Project Sitka)
> Sent: Friday, April 05, 2013 12:40 PM
> To: Evergreen Discussion Group; Dale, Dawn
> Subject: Re: [OPEN-ILS-GENERAL] Hold is behind circ desk option
>
> There is a related library setting: Behind Desk pickup supported. Is it
> set up to TRUE?
>
>
> Quoting "Dale, Dawn" <ddale at georgialibraries.org>:
>
>> In Evergreen 2/3/4 there is an option to click for "Hold is behind
>> circ desk" in the Edit Patron screen. The place I am referring to is
>>  the check box that would say that the patron wants you to hold the
>> book behind the desk.
>>
>> We have one library in our system that is experimenting with
>> self-service holds. We went into the Branch Manager?s account and
>> put a check in that box to state that the patron wants his hold held
>>  behind the desk. Then he went and placed a hold, then pulled the
>> hold and captured it. There was no indication on the slip that
>> alerted the staff to put the hold behind the desk for the patron.
>>
>> Does anyone know what checking that box on the Edit Patron screen
>> does, exactly?
>>
>> Thanks,
>>
>>
>> Dawn Dale
>> PINES Helpdesk Manager
>> Georgia Public Library Service
>> 1800 Century Place
>> Suite 150
>> Atlanta, GA 30345
>> 404-235-7136
>> ddale at georgialibraries.org
>>
>>
>
>
>
> Tina Ji
> 1-888-848-9250
> Trainer/Help Desk Specialist
> BC Libraries Cooperative/Sitka
>
>
>



Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka




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