[OPEN-ILS-GENERAL] Asynchronous checkins & failed check outs

[Joan Kranich]

Hi,

We are also getting reports of check outs failing in 2.3.  The item appears on the screen but is not actually checked out to the patron.  

Most reports are of AV material and I'm wondering if the alert message that is often on a DVD or CD record is adding to the problem.

Thanks for any information you may have to share.

Joan

Joan Kranich
C/W MARS Member Services
jkranich at cwmars.org
508-755-3323 ext. 21


-----Original Message-----
From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Bob Wicksall
Sent: Monday, February 11, 2013 10:30 AM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] Asynchronous checkins

A few months ago our libraries were reporting the same issue under Evergreen 2.2.1.  I was never able to reproduce the problem and it's been quiet for several weeks.

Bob Wicksall
Systems Administrator

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424

Voice: (585) 394-8260
Fax: (585) 394-1935

----- Original Message -----
> From: "Aimee Hirschel" <hirschel at upperskagit.lib.wa.us>
> To: "Evergreen Discussion Group" 
> <open-ils-general at list.georgialibraries.org>
> Sent: Friday, February 8, 2013 5:21:30 PM
> Subject: Re: [OPEN-ILS-GENERAL] Asynchronous checkins
> 
> We've been having the same problem in 2.2 with items appearing to be 
> checked in but aren't actually. This happens consistently with the 
> audio-books, periodicals and DVDs.  It does happen to books but no to 
> the same extent.
> We do not have the asynchronous checkbox selected
> 
> Aimee Hirschel
> Upper Skagit Library
> P. O. Box 99
> Concrete WA 98237
> 360-853-7939
> 
> -----Original Message-----
> From: open-ils-general-bounces at list.georgialibraries.org
> [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf 
> Of Kathy Lussier
> Sent: Thursday, February 07, 2013 2:46 PM
> To: Evergreen General Discussion List
> Subject: [OPEN-ILS-GENERAL] Asynchronous checkins
> 
> Hi all,
> 
> I was wondering if somebody could tell me what the purpose is of the 
> Fast Entry (Asynchronous) check in option. My understanding is that it 
> allows staff to quickly check in items without waiting for a response 
> from the server for each checkin. If it's used, does the system 
> suppress transit slips and alerts? What happens if there is some 
> disruption in the network connection and the checkin isn't ultimately 
> successful? Will the system provide some kind of sign to that user 
> that the checkin wasn't successful?
> 
> Is there anyone who has been using it regularly and, if so, what has 
> your experience been with it?
> 
> Since one MassLNC consortium upgraded to 2.3, they have had repeated 
> reports of items that were scanned in, but were ultimately never 
> checked in.
> We
> haven't pinpointed it yet, but, in many cases when this report was 
> made, the asynchronous checkbox was selected. I'm wondering if others 
> have had a similar experience.
> 
> Thanks for any insight you might be able to provide!
> 
> Kathy
> 
> --
> Kathy Lussier
> Project Coordinator
> Massachusetts Library Network Cooperative
> (508) 343-0128
> klussier at masslnc.org
> Twitter: http://www.twitter.com/kmlussier
> 
> 
>