[OPEN-ILS-GENERAL] Error receiving serial issuances

Mon Jun 17 09:26:18 EDT 2013

We are also experiencing this. We have about 15 titles that we cannot check in. We have a ticket open and Anoop is working on it. If anyone else has this problem, please post to the bug list as this will help speed up the development process.

Gislaine Hamelin
Integrated Library Systems Coordinator |Coordonnatrice du système intégrée de la bibliothèque
Information Management Division | Division de la gestion de l'information
R.H. Coats Building | Immeuble R.-H.-Coats / Floor | Étage 2 Q
Statistics Canada | 100 Tunney's Pasture Driveway, Ottawa ON K1A 0T6
Statistique Canada | 100, promenade Tunney's Pasture, Ottawa ON K1A 0T6
Gislaine.Hamelin at statcan.gc.ca
Telephone | Téléphone 613-951-4576
Facsimile | Télécopieur 613-951-0939
Government of Canada | Gouvernement du Canada 

-----Message d'origine-----
De : open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] De la part de Beth Willis
Envoyé : June-13-13 11:10 AM
À : Evergreen Discussion Group
Objet : [OPEN-ILS-GENERAL] Error receiving serial issuances

For some time, some of our libraries have reported sporadic errors when 
receiving serial issuances.   In the past, I often was able to eliminate 
the errors by editing faulty holding codes.  But, in the most recent cases, I don't see any problem with the holding codes.

For example, I have a report from a library of two titles that they cannot receive.  Both are annual publications.  I created a test subscription for one of the titles using the same caption and pattern code that the library used.  I then generated 6 expected issuances. 
When I tried to receive an issuance, I  got the same database error as reported by the library.

We use the Serial Control View for receiving.  As of today, we are on v.2.3.7.

Subscription details:

Caption/Pattern:

["2","0","8","1","a","Vol.","i","(year)","w","a","x","01"]

Generated 6 expected issances as follows:

Holding Codes:
["4","1","8","1.2","a",63,"i",2012,"x","AUTOGEN"]
["4","1","8","1.3","a",64,"i",2013,"x","AUTOGEN"]
["4","1","8","1.4","a",65,"i",2014,"x","AUTOGEN"]
["4","1","8","1.5","a",66,"i",2015,"x","AUTOGEN"]
["4","1","8","1.6","a",67,"i",2016,"x","AUTOGEN"]
["4","1","8","1.7","a",68,"i",2017,"x","AUTOGEN"]

ERROR MESSAGES:

I received this error today (v.2.3.7)

FIXME:  If you encounter this alert, please inform your IT/ILS helpdesk staff or your friendly Evergreen developers.

Thu Jun 13 2013 11:01:07 GMT-0400 (Eastern Daylight Time)

cmd_receive_items failed!

BAD_PARAMS
Invalid parameters were encountered in a method

I received the following error last week while we were still on v.2.2.8:

Network or server failure.  Please check your Internet connection to evergreen.noblenet.org and choose Retry Network.  If you need to enter Offline Mode, choose Ignore Errors in this and subsequent dialogs.  If you believe this error is due to a bug in Evergreen and not network problems, please contact your help desk or friendly Evergreen administrators, and give them this information:
method=open-ils.serial.receive_items
params=["0091d3e98ea1fd83ae651ddad3f4bd9c",[{"__c":"sitem","__p":[113706,{"__c":"au","__p":[null,null,null,null,null,null,null,null,null,null,null,"t",null,"f",null,1,0,0,"2012-05-14T15:46:39-0400","0.00",null,"1979-01-22T00:00:00-0500",null,null,"2015-05-14T15:46:39-0400","System
Account","Administrator",1,1,1,null,"identification",null,"none",null,"t",1,null,"8cbb514d32e37b43ef310752c90b5cb3",null,null,1,null,1,null,"t",1,"noble",null,"f","2012-05-15T10:13:34-0400",null,"f"]},{"__c":"au","__p":[null,null,null,null,null,null,null,null,null,null,null,"t",null,"f",null,1,0,0,"2012-05-14T15:46:39-0400","0.00",null,"1979-01-22T00:00:00-0500",null,null,"2015-05-14T15:46:39-0400","System
Account","Administrator",1,1,1,null,"identification",null,"none",null,"t",1,null,"8cbb514d32e37b43ef310752c90b5cb3",null,null,1,null,1,null,"t",1,"noble",null,"f","2012-05-15T10:13:34-0400",null,"f"]},"2013-06-04T11:28:35-0400","2013-06-04T11:28:35-0400",{"__c":"siss","__p":[120364,{"__c":"au","__p":[null,null,null,null,null,null,null,null,null,null,null,"t",null,"f",null,1,0,0,"2012-05-14T15:46:39-0400","0.00",null,"1979-01-22T00:00:00-0500",null,null,"2015-05-14T15:46:39-0400","System
Account","Administrator",1,1,1,null,"identification",null,"none",null,"t",1,null,"8cbb514d32e37b43ef310752c90b5cb3",null,null,1,null,1,null,"t",1,"noble",null,"f","2012-05-15T10:13:34-0400",null,"f"]},{"__c":"au","__p":[null,null,null,null,null,null,null,null,null,null,null,"t",null,"f",null,1,0,0,"2012-05-14T15:46:39-0400","0.00",null,"1979-01-22T00:00:00-0500",null,null,"2015-05-14T15:46:39-0400","System
Account","Administrator",1,1,1,null,"identification",null,"none",null,"t",1,null,"8cbb514d32e37b43ef310752c90b5cb3",null,null,1,null,1,null,"t",1,"noble",null,"f","2012-05-15T10:13:34-0400",null,"f"]},"2013-06-04T11:28:35-0400","2013-06-04T11:28:35-0400",{"__c":"ssub","__p":[3836,37,"2012-01-01T00:00:00-0500",null,2090279,null]},6748,"Vol.63(2012)","2012-01-01T00:00:00-0500","[\"4\",\"1\",\"8\",\"1.2\",\"a\",63,\"i\",2012,\"x\",\"AUTOGEN\"]","basic",null]},{"__c":"sstr","__p":[4133,4061,"adult"]},"",null,"2012-01-01T00:00:00-0500",null,"Expected",[],"f"]}],{},{},{}]
THROWN:
{"payload":[],"debug":"osrfMethodException :  *** Call to [open-ils.serial.receive_items] failed for session [1370361124.578537.13703611245542], thread trace [1]:\nCan't calculate date change for 10000 Vol. (year) a 01 at /usr/local/share/perl/5.10.1/OpenILS/Utils/MFHD/Holding.pm line 471.\n\n","status":500}
STATUS:

If more information is needed, please let me know.

Thanks in advance for any insights into this problem.
Beth
--
Beth Willis
Digital & Catalog Librarian
NOBLE, Inc.
26 Cherry Hill Drive
Danvers, MA 01923