[OPEN-ILS-GENERAL] EDI Help (part 2)

[Ben Shum]

Hi Patrick,

Have you checked the EDI messages to see if it generated anything?
It's possible that there was an error or issue with the order
processing as generated based on the PO JEDI and it's just stuck on
that.  Alternatively, one could check the action_trigger.event table
in the database and see if the associated EDI generated message failed
to create with a proper template as well.  Presumably, they would have
an associated event_def of 23 (which seems to be the ID for your PO
JEDI action trigger template).

In my system, on B&T orders handled with EDI, I can see that there are
listed EDI messages associated with the PO.  Clicking on that link
takes me to view the messages as processed.  I would expect multiple
messages normally, one when using edi_pusher.pl to send the content on
its way, and then later messages with edi_fetcher.pl when retrieving
back the processed files on B&T's end of things via the FTP.

-- Ben

On Fri, Sep 27, 2013 at 4:00 PM, Patrick Gardella
<patrick.gardella at asburyseminary.edu> wrote:
> Back in July, Rob asked for assistance in setting up EDI to BT and YBP.
> http://thread.gmane.org/gmane.education.libraries.open-ils.general/8465/focus=8470
>
> As he said there, we believe we have it set up correctly.  We can FTP into
> the ftp servers for BT using the credentials configured in the EDI Accounts.
> Those same EDI Accounts are then referenced in the Providers list (EDI
> Default filed).
>
> We created a PO for one book as a test to BT, but there is absolutely no
> indication the file was actually sent to BT. No messages show up in the PO.
> Ditto for the YBP one, but I want to focus on just one of these for now.
>
> The PO has been activated as well.
>
> edi_pusher.pl is set to run every 10 minutes.  When run by hand, it shows:
>
> opensrf at evergreen:/openils/var/log$ cd /openils/bin && /usr/bin/perl
> ./edi_pusher.pl
> FTP_PASSIVE is OFF
>
> Hook 'acqpo.activated' is used in 1 event definition(s):
>  23 - 'PO JEDI'
> Event definition 23 has 0 (completed) event(s)
>
> done
>
> We're running Evergreen 2.4.2.
>
> Can anyone offer any suggestions on what might be going on?  Is there
> something we need to do to make the order actually transmit?  Or some log we
> can look in to figure out what is happening with this order?
>
> Patrick Gardella
> Asbury Theological Seminary