[OPEN-ILS-GENERAL] EDI Help (part 2)

[Ben Shum]

Hi Patrick,

Since it's marked "pending" state, now I'm wondering if maybe you need to
have the action_trigger_runner.pl script going as well to actually
translate events using the PO JEDI template.

In our utility server, the action/trigger runner goes off every quarter
hour, and then we have edi_pusher.pl set to run once per hour at 10 after
the hour.  So presumably, the action/trigger runner has enough time to
process things out prior to each push action.

-- Ben


On Tue, Oct 1, 2013 at 3:26 PM, Patrick Gardella <
patrick.gardella at asburyseminary.edu> wrote:

> Thanks for the response, Ben!
>
> EDI messages were blank for each of the POs until I did the manual trigger
> for the two recent POs.  It always showed (0) for EDI Messages in the
> client and had nothing in the DB. So right now, I have two messages in the
> edi_messages table.
>
> All of the action_trigger.event records with an event_def of 23 are
> "pending":
> 6732
> 424
> 23
>  2013-09-26 17:37:11.76534+002013-09-26 17:37:11+00*NULL**NULL* *NULL**
> NULL*pending*NULL**NULL* *NULL**NULL*
> So it seems to me that the event never fires.
>
> Patrick
>
>
> On Tue, Oct 1, 2013 at 3:07 PM, Ben Shum <ben at evergreener.net> wrote:
>
>> Hi Patrick,
>>
>> Have you checked the EDI messages to see if it generated anything?
>> It's possible that there was an error or issue with the order
>> processing as generated based on the PO JEDI and it's just stuck on
>> that.  Alternatively, one could check the action_trigger.event table
>> in the database and see if the associated EDI generated message failed
>> to create with a proper template as well.  Presumably, they would have
>> an associated event_def of 23 (which seems to be the ID for your PO
>> JEDI action trigger template).
>>
>> In my system, on B&T orders handled with EDI, I can see that there are
>> listed EDI messages associated with the PO.  Clicking on that link
>> takes me to view the messages as processed.  I would expect multiple
>> messages normally, one when using edi_pusher.pl to send the content on
>> its way, and then later messages with edi_fetcher.pl when retrieving
>> back the processed files on B&T's end of things via the FTP.
>>
>> -- Ben
>>
>> On Fri, Sep 27, 2013 at 4:00 PM, Patrick Gardella
>> <patrick.gardella at asburyseminary.edu> wrote:
>> > Back in July, Rob asked for assistance in setting up EDI to BT and YBP.
>> >
>> http://thread.gmane.org/gmane.education.libraries.open-ils.general/8465/focus=8470
>> >
>> > As he said there, we believe we have it set up correctly.  We can FTP
>> into
>> > the ftp servers for BT using the credentials configured in the EDI
>> Accounts.
>> > Those same EDI Accounts are then referenced in the Providers list (EDI
>> > Default filed).
>> >
>> > We created a PO for one book as a test to BT, but there is absolutely no
>> > indication the file was actually sent to BT. No messages show up in the
>> PO.
>> > Ditto for the YBP one, but I want to focus on just one of these for now.
>> >
>> > The PO has been activated as well.
>> >
>> > edi_pusher.pl is set to run every 10 minutes.  When run by hand, it
>> shows:
>> >
>> > opensrf at evergreen:/openils/var/log$ cd /openils/bin && /usr/bin/perl
>> > ./edi_pusher.pl
>> > FTP_PASSIVE is OFF
>> >
>> > Hook 'acqpo.activated' is used in 1 event definition(s):
>> >  23 - 'PO JEDI'
>> > Event definition 23 has 0 (completed) event(s)
>> >
>> > done
>> >
>> > We're running Evergreen 2.4.2.
>> >
>> > Can anyone offer any suggestions on what might be going on?  Is there
>> > something we need to do to make the order actually transmit?  Or some
>> log we
>> > can look in to figure out what is happening with this order?
>> >
>> > Patrick Gardella
>> > Asbury Theological Seminary
>>
>
>
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