[OPEN-ILS-GENERAL] Holds placed prior to status change

[Hardy, Elaine]

Deana,

 

Try re-targeting the hold. That usually works for us.

 

If you have holds stalling set for opportunistic capture and the hold on
the item is within the timeframe of the stall, it won't capture when you
check it in. But, the holds targeter should capture it if you retarget -
actions for these holds - find another target. 

 

Elaine

J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service
1800 Century Place, Ste 150
Atlanta, Ga. 30345-4304

404.235-7128
404.235-7201, fax
ehardy at georgialibraries.org
www.georgialibraries.org
www.georgialibraries.org/pines

From: open-ils-general-bounces at list.georgialibraries.org
[mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of
Deana Cunningham
Sent: Wednesday, February 26, 2014 5:05 PM
To: open-ils-general at list.georgialibraries.org
Subject: [OPEN-ILS-GENERAL] Holds placed prior to status change

 

Hi great brain! 

 

I was playing around today on our test server and have a question about
hold triggering. After an item has a status change to "missing" or
"trace", any holds placed prior to that change are not getting triggered
upon item check in. I have tried checking the item in numerous times (to
see if maybe the first time when it changes the status back to
"reshelving" it would activate the hold for capture at the next check in,
but it did not. Placing a new hold on the item after the status has been
changed back to "reshelving" causes that hold to be triggered on
subsequent check ins, but the hold placed before changing to "trace" or
"missing" is not triggered.

 

Something I'm missing here?

 

I also realize the item should be caught during the regular "check for
holds" cron job (which is another problem we're having) but I am only
looking at opportunistic hold capturing right now.

 

Thanks!

 

Deana

 

Deana Cunningham 

Branch Manager, South Branch Library

1550 S. Campus Dr.

Creedmoor, NC 27522

Phone: (919) 528-1752

Fax: (919) 528-1376

deana.cunningham at granvillecounty.org

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