[OPEN-ILS-GENERAL] Holds placed prior to status change (Hardy, Elaine)

[Deana Cunningham]

Elaine,

I see what you are saying, but I can minimize the possibility of an unsuspecting patron placing a hold by making missing items "holdable" but not "OPAC visible". If a staff person should place a hold for the patron without noticing there are no items listed beneath the record in the staff client view of the OPAC, the hold will show up on the pull list and we will go look for it again. Sometimes books mysteriously reappear after traveling through space and time, so looking again is a good thing. If we still can't find it we will notify the patron that the item is missing and see if they want us to try ILL.

Michele

Can you give me a description of what the checkin modifier "retarget local holds" does? Does it mean whenever you check in an item it checks to see if there are any local holds that item can fill? What if the item belongs to another branch, and their patrons have holds on it as well? I am not referring to "new" items here, as we are not the branch that catalogs or enters new items in the system, and we don't have any age limitations on holds.

And yes - when I went to admin - server administration - copy statuses and checked in the box for "holdable" under the statuses "missing" and "trace" old holds placed prior to the status change were triggered on check in.

Thanks again Evergreen Community! It is grand to learn something new!

Deana Cunningham
Branch Manager, South Branch Library
1550 S. Campus Dr.
Creedmoor, NC 27522
Phone: (919) 528-1752
Fax: (919) 528-1376
deana.cunningham at granvillecounty.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20140227/f2dc6791/attachment.htm>