[OPEN-ILS-GENERAL] Selfcheck not populating items out

[Ben Shum]

Hi Buzzy,

My initial question was going to be "what version of Evergreen are you
using?" but I decided to test out the link in your signature and see
what version your catalog says it is.  Going on what I saw from your
library's catalog (SAGE?), it seems you folks are on Evergreen 2.5.1.

To answer the actual issue though... last week, I merged a bug fix
from Bill Erickson to resolve this issue with the selfcheck interface
present in Evergreen 2.5.  It's slated to become part of the next
maintenance release, 2.5.3.

See this Evergreen bug ticket -
https://bugs.launchpad.net/evergreen/+bug/1269884 - for full details
and links to the code fixes.

-- Ben

On Wed, Jan 22, 2014 at 8:56 PM, Buzzy Nielsen
<buzzy at hoodriverlibrary.org> wrote:
> Hi everyone,
>
> We're currently using the old selfcheck
> (https://[catalog.url]/opac/extras/selfcheck/selfcheck.xml), but we're
> trying to upgrade to the newer selfcheck (
> https://[catalog.url]/eg/circ/selfcheck/main). We're running into a problem,
> though: when you check out an item, it doesn't appear on the checkout
> screen. In what I'm guessing is a related problem, going to the "Items Out"
> screen does not show anything. I've attached a screenshot of the behavior.
> When you check out an item, the barcode stays in the checkout box, and
> nothing appears below. However, we have confirmed that it is indeed checking
> out the item to the patron. WE've confirmed this problem in Firefox and
> Chromium on LMDE and Firefox and Chrome on Win7.
>
> Does anybody have any thoughts on why we're getting this behavior? Thanks
> for any help you can provide!
>
> Cheers!
> Buzzy Nielsen
>
> ************************************
> Library Director
> Hood River County Library District
> 502 State St
> Hood River, OR 97031
> 541-387-7062
> http://hoodriverlibrary.org
>



-- 
Benjamin Shum
Evergreen Systems Manager
Bibliomation, Inc.
24 Wooster Ave.
Waterbury, CT 06708
203-577-4070, ext. 113