[OPEN-ILS-GENERAL] Auto-Renewal Functionality

[Ruth Frasur]

This is definitely something that I personally would be interested in.  I'm
not sure that, as a consortium, Evergreen Indiana would garner enough
support.  I could be wrong.  I know I've heard that some Indiana libraries,
before we were all attached to one another, had this as their standard
practice anyway. As was stated by others, my concerns would not be around
fine revenue.  To hope that there's enough negligence and/or carelessness
among our patrons to raise a certain amount of money is akin to speed
patrol quotas.  My concern is also the timely and predictable return of
materials.  I also agree with Rogan that I wouldn't advocate on one side or
the other for this.  Holly also provides a good real world example of what
happens when there isn't pressure to return things on time.  I worry that
something that seems like good customer service actually isn't.


On Fri, Jan 24, 2014 at 4:45 PM, Holly Brennan <haderhold at ci.homer.ak.us>wrote:

>  The conversation on this has all been good. Great points from everyone
> so far!
>
>
>
> I don’t have time to think too deeply about this now, but if it was picked
> for development I would want to see a difference in a patron- or
> staff-forced renewal vs. the automatic renewal when looking at an item in
> the staff client.
>
>
>
> I am also wary of the return rate and loan duration of items if this
> happened. I think it would force patrons to place holds on items more often
> to get them returned, rather than being able to browse on the shelf. I know
> when we changed our DVD checkout policy from a 3 to a 7 day checkout
> period, we ended up having more late fees. My thinking on this: People
> watched the movie, felt no pressure to return, and so the item was then
> forgotten laying on a table or pile somewhere in their house. Our goal was
> to reduce fines, but it didn’t work.
>
>
>
> -Holly
>
>
>
> *From:* open-ils-general-bounces at list.georgialibraries.org [mailto:
> open-ils-general-bounces at list.georgialibraries.org] *On Behalf Of *Scott
> Thomas
> *Sent:* Friday, January 24, 2014 11:19 AM
> *To:* open-ils-general at list.georgialibraries.org
> *Subject:* [OPEN-ILS-GENERAL] Auto-Renewal Functionality
>
>
>
> I am wonder if this type of functionality has ever been discussed for
> Evergreen: an item would be renewed automatically at the end of a loan
> period assuming there are no holds on the item or anything other issues
> with the patron or the item. The renewal would generate a circulation
> statistic. Patrons would be able to keep an item longer without having to
> take any action. We understand that fine revenues would take a hit. Does
> anyone know if something like this being worked on?
>
> Thank you,
> Scott
>
>
>
> Scott  Thomas
>
> Board of Directors
>
> *PaILS*
>
> (570) 207-2379
>
> [image: Description: Description: Training | SPARK – Pennsylvania's
> Statewide Library System] <http://www.palibrary.org/pails/>
>
> Pennsylvania’s Statewide Library System
>
>
>
>
>



-- 
Ruth Frasur
Director of the Historic(ally Awesome) Hagerstown - Jefferson Township
Library
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