[OPEN-ILS-GENERAL] Evergreen ahhhhh

[Maria Parker]

Hi Mary,

I agree it would be simpler to delete the empty volume records but in our system I was told the empty record was kept so that in the event a replacement copy was purchased the MARC record would already be in place.
I don't know if this answers your question or not. But I and my staff do find it a bit frustrating when we have to tell a patron that we really don't have a copy for them to put on hold of that item.
Maria

Maria Parker
Circulation Supervisor
Mary Ann Mongan Branch
502 Scott Boulevard
Covington, KY 41011

Telephone: 859-962-4060 ext. 4075
Fax :859-261-2676
Email: maria.parker at kentonlibrary.org


From: open-ils-general-bounces at list.georgialibraries.org [mailto:open-ils-general-bounces at list.georgialibraries.org] On Behalf Of Mary Toma
Sent: Tuesday, March 25, 2014 3:34 PM
To: Evergreen Discussion Group
Cc: Angel Tuggle
Subject: Re: [OPEN-ILS-GENERAL] Evergreen ahhhhh

What would be the consequences of simply deleting these records with "no copies" as we find them.  At least that way they wouldn't annoy us a second time.
Mary Toma
South Central Regional Library
204-325-5864
scrlheadlib at gmail.com<mailto:scrlheadlib at gmail.com>

On Tue, Mar 25, 2014 at 2:17 PM, George Tuttle <gtuttle at prlib.org<mailto:gtuttle at prlib.org>> wrote:
I received an e-mail with the subject line: "Evergreen ahhhhh."  It came from a library manager who was complaining about search results in the Evergreen catalog.

In PINES, we have lots of empty volume records (records with no copies attached) and they tend to pop up on the top of results when one does a search.  Frontline staff find this very frustrating and like to vent to me about it.

Is there anything that I can do in response besides tilt my head and look sympathetic?  Is there a report I could run to find these empty volume records -- or SQL command line or something?

Any suggestions are greatly appreciated. Thanks.

George Tuttle
Computer Services Librarian
Piedmont Regional Library System
770-867-2762 x113<tel:770-867-2762%20x113>
770-891-0654<tel:770-891-0654> (cell)
770-867-7483<tel:770-867-7483> (fax)
gtuttle at prlib.org<mailto:gtuttle at prlib.org>
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--
Mary Toma
Head Librarian
South Central Regional Library
160 Main Street
Box 1540
Winkler, MB R6W 4B4
204-325-5864
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